It's a common mistake to associate manners to being nice, kind and enjoyable, but Truly Rich Club only describes it in one word “EMPATHY”.

Empathy is knowing another person’s experiences and emotions; it's beyond sympathy that is understanding the feelings. It is seeing things the way others sees it. Reasons of each and every action would then make sense. The real truth about it is that empathy is a skill, where you can develop over time. It takes a lot of practice and soon you will improve to understand what other people feel and think. Understand yourself first The biggest asset in business is you. Before you can see the perspective of others, be able to understand your own personal stance. People are very different from each other. You are a unique person, just as everyone else. A person may love to work at home while another could feel privilege doing work in an office. Whenever you try to understand everything, you won't understand anything. An effective way is to understand yourself, then you will understand everything. ~ Shunryu Suzuki Try to identify your goals and aspirations in life. Learn to identify your strengths and weakness. Spend some time to think and be honest. List them down in order, based on what you think is your major strength or major weakness. Have a break, have a well-rested mind then go back to your list. Analyze them one by one and make plans or steps on how you would like to improve your strengths or reduce your weaknesses. It will greatly help in making a better YOU. Understand others When you cannot understand a person’s behavior, it is your problem, not theirs. If you will not dig into the root cause of why an individual is behaving the way he is, then you are not exerting enough effort. Reasons like maybe you do not like the culture of the person or the person itself is why you're struggling. It will be unwise for you as a work-at-home person to advise an office employee to quit his job when you hear him complain just because you believe that a home-based job is better than being an employee. When you have undergone the process of understanding yourself first, then you'll definitely know that your strength maybe the weakness of others. What could work for you might not work for others. Expose yourself to these types of difficult people and appreciate their being different so that you can start to empathize. Empathy program When you find yourself confronted with a confusing behavior, remember your techniques on improving yourself, your strength and weaknesses, your practices on understanding others. As Truly Rich Club had mentioned…empathize. Run through these steps:

-Place yourself in the person’s shoes
-When you were on the same situation, how did you react? Give details on how you felt.
-Anything you have in common? Analyze.
-Given the same situation, how would you want others to react?
-In your list, what successful technique you think would be appropriate?
-Is your assumption and approach affected by your belief towards the culture of the person or the person itself?

Please visit: http://www.trulyrichclub.ph/2014/01/people-skills/

Author's Bio: 

New York based founder of Philippine Virtual Assistant Network - Philippines largest community of Filipino Virtual Assistants with more than 13,000 members. He also founded PVAN Academy, VA Internship Program & Web Internship Program, an online learning & personalized mentoring website that caters aspiring virtual professional & web designers to work from home. Likewise Jay is also the Principal of Remote Virtual Assistant Agency, a virtual assistant staffing agency which helps several Filipinos to have a work from home job which currently serves several clients around the globe. As an author, he published Be a Rockstar Virtual Assistant | The Ultimate Guide in Working Online. on amazon.com to help aspiring virtual assistant to work from home Follow him on Twitter, Connect with him on Facebook, Linkedin or visit his personal website www.JayPasana.com