IoT or Internet of Things is an often heard term nowadays and is bringing revolution to a great extent in almost every industry. This article is all about emphasizing on its major offerings in eCommerce industry while trading via WordPress powered or other eCommerce websites. Prior to that let’s have a brief introduction to it.

IoT basically shows up as the unification of digital devices, electronics, and other machines with each other in the internet landscape. This unification or connection with each other further allows each one of them to interact and exchange data with each other without needing human-to-human interaction.

How does IoT impact eCommerce?
As IoT connects different machines or other digital things via internet so it has gained a huge appreciation of online retailers to bring more effective, accurate, and efficient digital communication via more specialized embedded systems and hardware that further allows performing remote tasks.

“According to Statista, by the year 2021, digital retail revenue is anticipated to rise by 4.88 trillion USD.”
So, one must find new ways to impress the technically sound audience in such a challenging and lucrative marketplace. And, IoT is all set to help them with the same. Below are some of the powerful ways in which IoT can reshape users’ shopping experience on your WordPress powered shop. Let’s begin!

Enhancing Inventory Management Process
From real-time inventory to delivery of products to consumers, the internet connected devices can drastically improve the whole supply chain process. And, all this is a result of IoT.

You can easily hire WordPress programmer who is well-practiced in the field and help you to develop such tools that can further, allows your consumer base to view and shop your products in a real-time environment.

Additionally, the inventory can be easily tracked via RFID tags and IoT sensors while making the gap between order placed till delivery more accurate, interactive and satisfying. In fact, you can easily store and access product information like expiry date, product type, and other relevant information without any human involvement.

Personalization
Personalization is a mode of eCommerce where you modify or enhance the customers’ purchase journey as per their individual preferences or tastes. IoT driven tools help you to easily track and analyze every individuals’ journey on your website and further, help in decision-making & personalization accordingly.

For instance, on giant online retailers like Amazon, we must have seen suggested/recommended products that are actually relating to our last items purchased or searched over there. Similar is in the case of Netflix, whenever we open it shows us a recommended list of Tv shows or movies that are actually relating to our last genre preferred.

All this is being possible with IoT. Be it a product suggestion or delivery of products, you can add a pinch a personalization in it with the help of it and make your WordPress powered shop a perfect destination to arrive every time for consumers.

Automation
Automation is a process of making technology do tasks on your behalf. However, it is not possible to complete hand over your responsibility to it still, you can hire it to accomplish task to a certain extent.

For instance, we all must heard about chatbots that are skilled enough to answer customers queries to a limit and then forward it to you when they are insufficient to solve it. This is a perfect example of automation of customer service. Being an online retailer, you can be available 24X7 for customers’ queries so you can opt for chatbots.

Summary
While summarizing this article, I would like to recommend you all for an appropriate adoption of IoT in context with your online trade. And, all these offerings of IoT are definitely about to grow in a longer time span so you all need to consider its importance and start adhering them now.

Author's Bio: 

I am an e Commerce developer and currently working for a leading web design & development company 'The Brihaspati Infotech'. Here, we are a bunch of technical people who constantly strive to develop new web apps. I always look for challenging projects in terms of creating and optimizing web properties for both startups and growing enterprises.