Texting is one of the most viable and convenient modes of communication. Thus, SMS solutions have been in demand since its inception. The landline texting for business is an advanced texting solution that allows businesses to use their landline or toll-free number for texting. This, itself, is an advanced messaging solution feature. Along with this, the text to landline solution provides all simple messaging features, including, but not limited to,

• Bulk texting
• Group Texting
• Scheduled SMS

The texting to landline solution comes with a range of other advanced features that empower a business communication to the next level. Let’s have a look at three major features of landline texting for business:

Auto Reply

As the name suggests, the auto-reply feature empowers a business to send an automated response to the client, staff and / or prospect. This feature works based on keywords. The client can send a keyword as an SMS and according to the keyword, the auto reply will be sent. This feature is really helpful in many ways. Some of the key utilities of Auto Reply feature of text to a landline for business are listed below:

• To answer commonly asked questions such as directions, working time, etc.
• To send message receipt acknowledgment
• To respond during nonworking hours
• And more
This feature can be great for businesses. They can automate communication which will keep their manual staff free for other productive tasks which needs their expertise.

Auto Appointment Scheduling

There are certain industry verticals and businesses such as hospitals, schools, IT companies, etc., which need to deal with appointment scheduling. The customers need to schedule an appointment to see the concern person. This would occupy a resource to take care of calendar and appointment scheduling. On the other hand, the landline texting will automate this process. The clients can self serve themselves to schedule an appointment. Wondering how? Let’s see.

• The client will send a predefined text to start appointment booking process
• The system will send an automated message to select date and time from available slots
• The client will send another text to book an appointment on preferred date and time
• The system will book the appointment and send confirmation SMS to client
The appointment scheduling will be done automatically.

ITR (Integrated Text Response)

It is a text version of IVR (Interactive Voice Response) system. The customers, staff and vendors can get required information by interacting with a menu based texting system. This will save time on both ends. The ITR can also be used to collect feedback and run surveys. This will assure to not interrupt the clients or vendors.
These are the top 3 advanced features of landline texting solution for business which have benefited many businesses. There are many more as such features such as SMS chat, contact management, Mobile2Mobile, Mobile2Email, Reports, etc. These features empower businesses by increasing ROI significantly.

Author's Bio: 

Albert is working in a promotional campaign of landline texting. The text to landline solution can introduce texting in communication to reduce cost, increase productivity and improve ROI.