Is Your Taxi Dispatch Software Serving You Well?

The age of automation is here and is slowly and steadily gripping the way we are commuting. With the growing need of taxis to facilitate our traveling needs, automated tracking and dispatch software are becoming the talk of the town. The taxi dispatch is enhancing the business operations of taxi companies by helping them to skillfully direct, book and dispatch the fleet of taxis. The traditional way of dispatch included the use of expensive hardware systems and also needed skilled engineers to run and maintain these systems. But with this new technology, taxi companies need not invest their time and money in installing these hardware systems and recruiting onsite engineers but instead focus on how they can better serve their customers with their core service.

A major highlight of using this taxi dispatch system is that your company can easily track the driver’s location to notify him about the pickup points of the customers and reach there as soon as he can. The software also helps to keep an account of where the drivers have been traveling, their time of travel and also their speeds of driving which help in monitoring and exercising control to provide a better service.

A key component of the taxi service is the customer’s time and is not something that should be trifled with. The taxi dispatch software with its user-friendly nature helps in locating the customers quickly, assisting in their pickup and provides them with accurate invoices.

Similarly, time is essential for the drivers as well. Wasted time means wasted fuel which then becomes a concern for the companies as the expenditures rise. These dispatch software equipped with cutting-edge mapping technologies help the drivers reach their customers within no time.

So what’s in store for everybody :

● Increased Revenue and Reduced Costs : With an online system in place your company can put more taxis on the road than people in offices. Thus, a small workforce at the office can lead a large fleet of taxis with ease thereby reducing costs and increasing your revenue.

● Smart Web Interfaces : Dispatch solutions like Taxi Pulse allow the companies to manage their business efficiently. The dashboards provide a quick summary of the passengers, drivers, cars and requests and thus helps in managing all transactions well.

● User-Friendly : The dispatch software provides easy bookings for customers. The Taxi Pulse dispatch software has features like One Tap Booking, Push Notifications, Email and SMS alerts and others which help the customer render the service comfortably.

● For the Drivers : The dispatch software allow the drivers to locate and call their passengers to avoid any confusion, notify the customers about their arrival at the pickup point and also provide other features like automatic calculation of fares.

● The Taxi Line-up : The software helps to automatically schedule trips based on the location of the driver, thus the first driver would be assigned the ride.

● Payment Gateways : The dispatch software also collaborates with various payment gateways thus providing the customer with a wide variety of payment options.

● The software also allows to track real-time demand of taxis and thus helps in charging the customers depending on the demand capacity.

Thus, having an automated dispatch software for your company will let you reap the benefits of technology and is the way forward to building a robust foundation for your taxi service.