It's happening again. I'm witnessing a new "leader" become ineffective and the senior team's confidence in him is starting to lag. The leader is losing his effectiveness even though he's already implemented several much needed programs for the organization. He's losing his effectiveness because ... Views: 832
A beautiful thing happened during a client work session this week: the management team experienced the value of clear, honest communication.
For some time this client has been under the incorrect assumption that its management team communicated well with each other. Yet invariably when I'd have ... Views: 830
Yep, I heard it again. A new client, a CEO, told my team prior to our first work session, "I want my life back. I love working, but I've got to stop working 90-100 hour weeks. Something's gotto change around here."
Sounds logical and completely reasonable to me. But how do youget your life back ... Views: 813
Are you being fair with your managers? Are you sharing critical information with them in a timely manner? Are you developing performance standards for them and the company and then not sharing those standards with them? If you answered, "Yes, Yes, and No" that's great. But stop and really think ... Views: 808
I recently received a thank you note from Matt, one of my nephews. I had helped him revise his resume and practice for interviews, as he needed to "get" a co-op in his final semester of college in order to graduate. Matt wrote that he had "gotten" a great co-op position with a company that has ... Views: 807
Many business owners still believe their Human Resources (HR) department is primarily responsible for developing their respective organization’s future leaders. However, the longer business owners keep this limited mindset, the further behind their organizations become. You see, this ... Views: 800
I recently read the McKinsey & Company Report on Global Leadership in which they site the two primary concerns for global executives: 1 - The Economy; it's recovery has not been as strong and doesn't look as if it will be as strong as anticipated six months ago, and 2 - Retaining Employees: how ... Views: 798
We've been doing a lot of work with clients lately on fine-tuning their marketing efforts. A crucial step in this process is getting crystal-clear on just who they want as customers. Now I know this sounds like a somewhat strange activity. But you'd be amazed at the number of businesses who ... Views: 769
I learned this week that a client started a program in which every manager is part of a team to help less-experienced staff learn basic project management techniques. Each team will identify and work on a project collaboratively. The overall intent is to not only enhance the project management ... Views: 671
We've all had this experience at least once in our professional lives: We've held off firing an employee because we didn't want to be mean. We didn't want to hurt the person's feelings, cause more disruption in his or her personal life, or we simply didn't want to have that difficult ... Views: 642
Have you ever gone into a store and had a heck of a time trying to find what you wanted? You finally had to have someone lead you to it because the store's signage was poor. Like me, you probably thought, "Why don't they just put up clear signage?"
Have you ever tried to reorder from one of your ... Views: 632
This is going to sound a bit "touchy-feely", but one of the tricks in writing marketing copy and designing marketing pieces is to ensure the "subtle" side is addressed as well as the overt message. To help your prospective customers not only UNDERSTAND what you're selling, the prospects also ... Views: 502