1) Why should I use eye contact?
It helps you connect to the audience, no matter how big or small. Whether you're speaking to an audience of four or four thousand, it can help to create a one-on-one communication experience for each audience member. It also demonstrates your confidence and ... Views: 1341
As a presentation skills coach and trainer, I have had the opportunity to observe presentations by many people from all backgrounds and walks of life.
It is my firm belief - and experience has not contradicted me - that while some people are more naturally comfortable with public speaking, ... Views: 1065
Often once you're finished delivering a presentation, the audience will ask questions. This question-and-answer time is still part of your presentation and you can prepare for it in the same way that you prepared for the rest of the presentation. Handled appropriately, questions give you a ... Views: 1363
Is your communication full of clichés and tired old expressions? In public speaking, frequently using phrases like "you know" and "see what I mean" can be just as distracting to your listeners as frequently using filler words like "um" and "ah." These tired and overused words and phrases ... Views: 3826
If you're like most people on the planet, you have fears. And like many people, you may be afraid of speaking in public. Whether it's a mind-numbing, knee-knocking, stomach-churning fear, or a milder, less invasive, I'd-rather-not-be-doing-this fear, it can get in the way of your professional ... Views: 1327
When you have to speak to a crowd, how should you handle getting introduced?
1. Write your own introduction. Think about which of your many credentials or past experience examples will be most relevant to this particular audience. For example, I'm speaking at a Project Management Conference ... Views: 1397
When I train groups or coach individuals in presentation skills, I encourage them to drown out the negative voices in their heads with a positive mantra and visualize themselves successfully giving an effective presentation.
The power of visualization has long been used by top athletes to ... Views: 1057
Lately, I've been hearing from a lot of people who have been asked to present at a meeting for a different department or group. Essentially, they're told (by phone or email), "be there at 1 pm to talk for a few minutes about your project." That's not enough information.
If you're asked ... Views: 1046
A reader emailed me with a question: "You give points on being a good listener. I try, but I find myself at times interrupting because I'm so afraid I'm going to forget what I have to say. I've been told to keep a pen and paper handy to jot down what I want to say once the speaker has finished. ... Views: 11204
Your project go-live date has changed – now what? Regardless of the reasons for the change (and let's face it, "the date has changed" usually is interpreted as "the date has slipped"), there are six steps you should take when communicating a change in your project's go-live date:
1. Consider ... Views: 3843
A class participant recently emailed me with a question: "What if you find yourself in a discussion with quite a few people at a social gathering and you have an important point to make, but feel intimated by those around you? I find I get all tongue twisted and the words do not come out the way ... Views: 2250
I recently heard from a small business owner who wrote, "I am one of those people who hate standing in front of an audience… I am finding that my fearfulness is preventing me from marketing my business the way I want to; for example, I avoid going to business association meetings where I have to ... Views: 1476
Sometimes when you're presenting, introducing yourself or answering questions in front of a group, your voice trails off at the end of the sentence. Your audience can't understand the last part of your sentence and you may sound nervous and unprepared. Here are four tips for keeping your voice ... Views: 1426
"A meeting is a place where people take minutes and waste hours." Is this statement true of your meetings? Here are four tips for running meetings that are more productive and don't waste hours:
1. Have a Purpose for Meeting
"We always meet every Thursday at 4" is not a sufficient reason to ... Views: 781
If you have the option of using a microphone for your next presentation, use it. You will be able to speak at your normal volume while also allowing the audience to hear you without difficulty. Here are five tips on how to use a microphone effectively, without it being distracting: ... Views: 908
'Tis the season for holiday parties! Whether you're looking for a job or just looking to make contacts in your field, holiday parties are a great way to build your professional network. And networking is really just another form of communication - so here are five guidelines for how to ... Views: 898
A cluttered home or office can overwhelm you and make it difficult for you to find anything. Likewise, a cluttered presentation can overwhelm your audience and make it difficult for them to find your message. Here's how to cut out the clutter in your presentation so your message is easy to ... Views: 852
Here in the New England region of the United States, autumn has arrived and winter is not too far behind. How do I know? The leaves have turned from green to gold and red, there is frost on the grass in the morning and the days are getting shorter. Nature gives clues that signal the end of one ... Views: 847
Often, people tell me, "I'm not a speaker so I don't have to think about presentation skills." I disagree. I think we are all speakers – yes, even you.
Whether you talk to a small or large audience or in a corporate, academic or community setting, you are a speaker. If you give an update ... Views: 785
When I was in high school, I played clarinet in the school band. Every afternoon, I climbed up the hill from the bus stop carrying my clarinet case and every morning, I trudged back down the hill carrying my clarinet case, still unopened and untouched.
My performance on the clarinet failed ... Views: 933
When communicating, your body language (facial expressions, gestures, movement, eye contact and voice) should match your message. If there is a disconnect between what you say and your non-verbal communications, your audience will believe your non-verbals.
Movement and gestures are key ... Views: 9611
Listening is a crucial skill for success in business and in life. If we listen to others, we show them respect, we learn to understand their points of view and we help to build our relationships.
Here are 5 more ways to improve your listening skills:
1. Show empathy. Empathy means that ... Views: 1194
Listening is a crucial skill for professional and personal success. Yet it seems like such a basic skill - we all know how to listen, right? But although this skill is basic in theory, it's difficult to execute. Yes, everyone can listen, but how many people can listen well?
Communication is ... Views: 2376
Recently, I was scheduled to speak about "Thinking on Your Feet" to a group of 50 administrative professionals, in honor of Administrative Professionals Day. I was well-prepared; I had interviewed several people from the audience over the phone and I had my notes, timer and driving directions ... Views: 1099
The number one rule of successful presentation preparation is to know your audience. Here are some tips to consider when you're thinking about how to connect to your audience, whether it's an audience of 1 or 100:
• Know what's playing on station WIIFM. That's the station the people in ... Views: 1243
When you meet someone or present to an audience, do your words match your non-verbal communications?
If there is a disconnect between verbal and non-verbal communications, your audience will
believe your non-verbals. Studies show that more than 90% of our communication is non-verbal.
... Views: 2557
Have you ever seen a speaker go over the allotted time limit? Or rush through the material when they realized they were running out of time?
What was your reaction to that speaker? Were you impressed?
I've seen speakers go over the time limit by five, ten or fifteen minutes and then look ... Views: 1921
How many times have you sat through a presentation, only to walk out wondering "what was the point of that?!" Whether it was a one-minute presentation or one hour, if the audience doesn't know what the point was, then the presentation was not successful. Here are some things you can do to ensure ... Views: 798
Whether you're speaking to an audience of one or many, it's important to make eye contact in order to connect.
Eye contact demonstrates your willingness to connect to the audience on a personal level. It also shows that you are confident and proves that the information resides in your head, ... Views: 2155
When you're preparing and practicing a presentation, your word choice matters. If your words are weak or unclear, they can interfere with your ability to communicate your message effectively to your audience. To be an effective presenter, you should choose what I call "million-dollar words" - ... Views: 1264
This is the second article of a two-part series on using the power of your voice to convey meaning and emotion to your audience. Along with eye contact, gestures, movement and facial expression, your voice is a key component of non-verbal communications.
Your voice has an incredible range and ... Views: 1248
A key component of non-verbal communications is your voice. Along with eye contact, gestures, movement and facial expression, your voice can communicate meaning and help your audience focus on your message.
Your voice has an incredible range and ability to convey meaning and emotion, yet ... Views: 3049
If your stomach churns just at the thought of speaking in front of a group of people, you're not alone. In fact, Americans rate public speaking as their number one fear - even ahead of death (hence the old joke that you would rather be in the coffin than giving the eulogy)!
Think about what's ... Views: 1134
Filler words include "um," "ah," and words such as "like," "so," and "ok," which are used as a verbal bridge to the next word.
These words just fill in space while you remember or think of something to say next. Rather than being effective bridges, they are roadblocks, distracting the ... Views: 3175