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Sometimes you don’t have time for a long formula or to sit down and work through a process. There are times where you need confidence fast, instant confidence. Here are 25 ways to get an instant boost of confidence. 1. Compliments Be on the listen out, not just look out, but listen out for ...

By marketing to and networking with your ideal clients, you’ll spend your time and energy directly on the individuals who will purchase your products or services! Makes sense, doesn’t it? One tool that will help you to market to your ideal client is called your “Ideal Client Profile.” ...

A close friend told me a wonderful story yesterday. I want to share it with you so you can make someone you love feel really, really good too. A husband and wife recently celebrated twenty-one years of marriage. Still deeply in love, the wife has been battling episodes of depression and it hasn’t been easy. For several months now, she hasn’t felt like her old self. Desperately searching for ways to feel clear, happy, and healthy again, she’s tried all of the standard medical remedies with debatable benefit. Deep down, every husband wants to make his wife feel good.

If you want to be a leader who attracts quality people, the key is to become a person of quality yourself. Leadership is the ability to attract someone to the gifts, skills, and opportunities you offer as an owner, as a manger, as a parent. I call leadership the great challenge of life. What's ...If you want to be a leader who attracts quality people, the key is to become a person of quality yourself. Leadership is the ability to attract someone to the gifts, skills, and opportunities you offer as an owner, as a manger, as a parent. I call leadership the great challenge of life.

For millions of graduating students, this time of year brings an end to familiar surroundings and leads to brand new beginnings in just a few short months. This transition period is not unlike a new entrepreneur starting up a business or a seasoned business owner trying new projects, a new niche, or implementing a new business model. In all of these situations, creativity is the key in sustaining success.

(excerpted from "Seven Strategies for Wealth and Happiness" by Jim Rohn)** ---------------------------------------------------- Emotions are the most powerful forces inside us. Under the power of emotions, human beings can perform the most heroic (as well as barbaric) acts. To a great degree, ...(excerpted from "Seven Strategies for Wealth and Happiness" by Jim Rohn)** ----------------------------------------------------r

Part 1: The Problem I have found in my 14+ years of coaching Real Estate Professionals, that the ones who are flourishing are the ones who have mastered the “Inner Game” of lead generation. They feel confident about picking up the phone, they market themselves consistently, their pipeline is always full, and their contacts yield profitable results in Ideal Clients, so they make more money with less effort. However, if you are like most Real Estate Professionals, when you think of Lead to Generation, you probably get caught up in an "avoidance pattern", which looks something like t

Let’s face it— the world is not a perfect place. The economy is still in intensive care, crime rates are high, the health care reform bill is worrying millions, and we live on a planet that is heating up. But hang on a minute, the world has always been plagued by worries, woes, and doom and gloom merchants. Is it really all that bad now? Granted it may sometimes be difficult to look on the bright side of life, but the picture is nowhere as grim as some people are painting it. This really is a wonderful time to be alive and there is so much for women to be positive about.

Have you often avoided making those "dreaded cold calls?" Do you dream of how much better your business could be but just can't bring yourself to pick up the phone? You're not alone. In the 12+ years that I have specialized in coaching real estate agents, I have noticed the same avoidant patterns in each of my clients. This article gives you 5 tips to make it easier. Tip 1: Change the name I'm not kidding. Do the words "cold calls" send a chill up your spine? It's no wonder . Whoever created that term didn't know what they were doing. So, change the term, because it's inaccurate.

While you may have spent a lot of time working on your goals for the next year, there are plenty of things that are going to get in your way to achieving them. Before we go any further let’s establish the use of language here. Goals can be substituted with objectives, targets, outcomes, achievements, resolutions, aims, ambitions and any others you can think of. For the purpose of this report, the writer will use Goal.

I consider LinkedIn to be one of the “big four” of social media (the others are Facebook, Twitter, and YouTube). But after I read a few recent articles about LinkedIn, I realized I was not using my profile in a very business-savvy way. Here are 3 ways to update your LinkedIn profile that will increase your visibility and help build recognition for your expertise. 1. Change what you have in the fields for first and last name. Instead of using Sue Painter, for example, I kept my first name (Sue) but changed the last name field to read Painter, Owner, The Confident Marketer.

One of of my clients who lives overseas is in the midst of marketing his year-long high level Mastermind group. We’ve been through setting up the sales copy for his website, and he’s pulled together some introductory workshops to give his potential clients a taste of what he does and how he works. Still, he wants to do all he can to maximize enrollment, so he asked if I had more suggestions for him. Sure do! Here are 7 ways to fill your events: 1. Be clear about how many people you want.

Have you ever been stopped by fear – fear of conflict, fear of taking risks or fear of failure? The problem is, it is innate for some people and holds them back from doing what it takes to get more clients and create a life and business of their dreams. We’re all naturally hardwired a certain way. This hardwiring impacts how we communicate, how we behave, and how we give and receive information. There are both strengths and limitations with your hardwiring.

Many people think that leaders are born, not made and that if they aren’t officially a Manager, Director, Executive Directory, Vice President, President or CEO, that they are really a leader. I beg to differ. Leadership is a set of specific behaviors that can be learned. Here are seven keys I believe are critical to transforming ordinary people into extraordinary leaders. 1. Evoke the emotions of othersr

My clients think it’s strange, but they do it anyway and thank me latter. After they create a Business Vision Statement for the next year, they create an exit vision. Actually create 3 visions – a year, an exit and somewhere in between. And if you’re a mom create one for when your children are in school part time, and then full time, too.

If any one of these 18 mistakes resonate with you, avoid them or suffer the consequences. 1. I can do this for free. You cannot build a business online for free. Get over it. 2. Build it, and they will come. You cannot just put a website up, and expect to start raking in the profits. 3. Decorate it, “Trick it out”, not for websites…this might work for brick and mortar stores, but online you have to keep it to reasonable level. 4. Lacking a Unique Selling Proposition. You need to generate a real presence online…and you have to be unique. 5.

It can be frustrating when you invest your time and energy on potential clients who have requested information but haven’t responded back. You’ve heard that expression, if you do what you’ve always done, you’ll always get what you always got. This request-response-wait model is time consuming and an unproductive use of time. It is important to change the cycle you’ve created. Many business owners (new and seasoned) fall into the trap of responding to information requests and never hear back.

Often times you will find the person who wins thought they could win. From athletic contests to the lottery winning is fun and provides benefits to the victor. In some cases winning requires a long process of preparation and toil. Dedication and commitment are also often precursors to victory. What happens when two individuals of equal preparation skill and potential meet head to head? Having a winning attitude is something we hear from grade school on. Its an over used and completely misunderstood idea and leaves many people confused or unwilling to enter the contest.

I never fit in no matter how hard I tried. I just had to be adopted. There was no way I could be a biological part of the family I was living with. These were my innermost thoughts, maybe even my hopes, for years. I wasn’t like my cousins, didn’t follow the rules easily, hated taking care of my baby brother and constantly received a ‘D’ in deportment. Yet I stayed out of any big trouble. Maybe I was just crazy.

"Begin challenging your own assumptions. Your assumptions are your windows on the world. Scrub them off every once and a while, or the light won't come in." Alan Aldar Actor, Writer and Director It’s one of the most dangerous things you can do in relationships - make assumptions. Assumptions can break up relationships, devastate your health, destroy your finances and wreak havoc in your life.

One of the most surprising things for solo professionals to find out is that their prospects (potential customers) actually will buy more often when they have less choice about what they can buy. It seems counter-intuitive, doesn't it? I've seen more than one solopreneur run herself ragged, trying to finish many different "product lines" because she believed it was the way to make more money. In other words, if you have 3 e-books to sell, 12 e-books is better because there are four times as many chances that you will make a sale.

Six months into your fiscal year is a half way point for many small business owners to assess their performance compared to the goals and objectives that they set at the beginning of the year. This intermediate assessment acts as a pivotal point in time to determine whether or not your plans should be adjusted. For many entrepreneurs, it is difficult to make these assessments because they haven’t set objectives that are specific, measurable or time sensitive. Yet, these areas are critical for effective business goal setting, motivation, and evaluation.

I'm a big believe that you can envision something and make it happen.....it's something I've done all my life, in fact. I'm certainly not the only "visionary," though. Most elite athletes use visioning to "see" themselves going through their competition or their games successfully. Musicians envision themselves playing a particular piece of music in their mind - going over and over the musical score, seeing their hands making the correct moves on their instrument.

One of the questions I get asked the most frequently is about being a part time solo professional or entrepreneur. I can tell there is a good bit of frustration, exhaustion, and worry going on about this topic. So I decided to pull together some ways to build a business even if you are working. 1. Assess your commitment honestly. You may say you want to build a business, but if you find yourself "never getting around to it" then your commitment isn't high enough for success. Consistent effort is the key.

When I teach one of my Online Success Blueprint Workshops, the section that gets my attendees most excited is when I walk them through an actual product launch. What's a launch? It's when you release a new product, program, or service for the first time to your mailing list. A launch is a ...

Marketing is a loaded word. Some would even say a 'dirty' word! According to a recent study, we in the 21st century are bombarded with over 3000 commercial messages a day. We try to avoid it, mute it or delete it. Some say consumerism and the commercialization of life is the greatest scourge of our time. Yet becoming skillful at marketing has become essential to success in many areas of life. Businesses, religions, politicians, artists, healers - everyone must get the word out about what they do. Among health care providers, there are many fears and conce s about marketing.

I recently gave the luncheon keynote speech for a state association. In the program that I presented, Emotional Eloquence, I usually tell three stories, which I call: The Oscar Story, The Chicago CEO Story and the Dagger Lady Story. Because I was speaking after lunch, I knew I needed to keep the energy high and work in a little more interaction. I decided to take out the Dagger Lady Story and replace it with my Airport Story, because the Airport Story is funnier.

With Spring around the corner, the ground is thawing and seedlings are sprouting up from the soil. It raises the question: What’s your plan for growth? Like cultivating your garden for growth, successful entrepreneurs realize that what is happening on the inside will always be reflected on the outside. In a survey that my company completed with 373 business owners, over 1/3 said their second biggest frustration related to: Quieting their inner criticr Balancing work and personal relationships while seeking new businessr Motivating oneself to take risks

In its simplest form, communication in business is conveying a message through a channel. It can link ideas and things and is a mechanism for connectivity and interaction. Communication is expressed in words, pictures, gestures, signals, and colors. In its most basic context, there is a sender and a receiver. Every day, small business owners receive messages, decipher the message and decide how to respond or if to respond.

In my previous article, I addressed the subject of the question that you simply can’t avoid... the “Magic Question”. I hope that you have taken sufficient time to earnestly consider how you have fared in the past from your previous responses to the MQ. In like fashion, I also hope that you have begun the process of contemplating how you might more effectively “answer” the Magic Question in the future. I would like to begin this sequel article by making an inquiry of you... How many times in the past two weeks did someone actually ask you or your people The Magic Question? Once?

Does it seem impossible to work less and earn more? In order to get more done, it has probably been ingrained that you need to invest more time. You might have even gotten into a habit of working 12 or more hours a day, perhaps because you think you’ll be viewed as more accomplished than your colleague who only works 8 hours. Throughout your career, you might have even received added incentives to work more only to discover one day how exhausted you’ve become.

Everyone wants to attract affluent clients for their business – why not sell to those who have the money to spend? But not everyone knows how to gain these clients successfully. Moving from a general clientele to a wealthier client base requires a shift in your mindset, but it's a shift that can pay off tremendously for you and your business. Here are a few basic tips on how to appeal to affluent customers. Look the part and be confident.

Have you often wondered how you can become even more successful? Has it ever seemed to you that you have a “glass ceiling” on your level of success? In spite of all your hard work, do you find yourself still falling short of having financial security? Do you see people climbing the ladder of success, only to take one step forward and two steps back? This is not simply a case of bad luck or poor planning. We can only be as successful as the “success blueprint” embedded in our subconscious minds. This article describes ways that you can create your own “success blueprint”. 1.

One point of influence is the law of reciprocity. This has been proven to be very effective time and time again. Even a movie was made about it. Each time you give something of value, expect other people to give you something in return. This has been proven to be true in a lot of cases. Sometimes, when we give something to others, they unknowingly give back or even feel obliged to reciprocate in one way or another. And it also feels so good. More business is won if comes from a place of servitude.

I've never worked with a client yet who didn't feel pressured by too much to do and not enough time. This week is National Take Back Your Time Week, an initiative that's being pushed in both the United States and Canada. Tuesday (January 25th) is Better Business Communications Day, too. Seems to me that these two are related, so this week I thought I'd offer a few tips for entrepreneurs who need to gain control over their time, and how that can be helped by practicing better business communications.

One of the biggest challenges for today’s small business owner is that there is a volume of information that’s out there and your prospective clients are bombarded with that information every day. Today’s small business owner needs to be more laser focused than ever to target their market effectively. Experts estimate that only 4% of your prospects are willing to buy your product or service right now.

I've written before on outsourcing and delegation,and I encouraged business owners to define their Unique Ability and hire others to do the rest. A powerful tool for finding a contractor is an online outsource platform called www.Elance.com. Elance is essentially a virtual marketplace that allows you to post projects and tasks for completion by contractors in a wide variety of skill areas.

One of the benefits of a home office is never having to wear a scratchy wool suit or pantyhose (unless you want to). The danger is that it’s easy to let that professional image slide if you spend the workday sitting on your couch wearing yoga pants and channel surfing in between conference calls. Follow these tips to maintain a professional image while working at home: Stick to a schedule. True, working from home allows you to set your own schedule and gives you the flexibility to travel, take care of children, or otherwise tend to your personal life.

In all the years I have been working with coaches, I’m amazed at how many of them believe it’s too hard to coach, have a business and be continually developing new material and they question whether they have what it takes to be successful. It breaks my heart because most of these folks are needlessly headed towards overwhelm, disappointment & burnout. And the worst part? It doesn’t have to happen. If you want to avoid their fate, and I know you do, here are 3 stunningly simple ways to avoid overwhelm, disappointment and burnout in your coaching business.

INTRODUCTION Do you tend to make a list of resolutions every year and never achieve them? Do you make glorious plans and never follow through? Do you start a project valiantly, with all the best intentions and then give up at the first bump in the road? Everyone laughed at me when I developed a flow chart and critical path to plan my wedding – but it worked. That was over 20 years ago, before the age of the Wedding Planner. Now, such things are big business. Still, I often wonder why more business planning tools have not made it into the “real” world.

Most of the winemakers I know started making wine in their garage or basement. Some inherited the family business which was also started in a basement or barn. All have the hearts of a true entrepreneur as they forge on to develop great wines. Hobbyists beware of the words “you should sell this stuff.” BAM! The entrepreneur inside turns its creative mind to large quantity production and cool labels. But if they ever want to get it in your hands they have to do much more than create and bottle the wine.

Are you struggling in attracting enormous traffic for your blog? Then, use the most effective traffic-generating tool today: article marketing. The following tips can surely help you in getting the most out of this endeavor: Offer useful information. Always remind yourself that people who take the time to read articles online are looking for one specific thing: useful information. So, make sure that you offer them exactly that. Avoid talking about your products and services a

Imagine for a moment that you’re sitting in a meeting and you look down at your cell phone to discover that several people just signed up for a workshop you’re hosting four weeks from today. Each person that signed up immediately received an automated message from you with details on the workshop and automatically directed them to a page with downloads to the course materials and additional information. At the same time, your social media status was updated and your weekly electronic newsletter complete with information-rich content is sent to your list of 5,000 prospects and customers.

Let’s face it – as a small business owner, you are facing tough times in our current business environment. The economy is weak, cash flow is tight, and it’s almost impossible to get a line of credit, or even keep the one that you have. It seems that the current administration views small business owners as their “private bank” to help them fund all of the programs that they want to role out. Additionally, many of your employees are using these things as an excuse for their poor performance and lack of results. Many of these issues are causing problems for small business owners.

Often the only difference between what you currently charge in your business and what you COULD be charging is a matter of how your marketplace perceives you and the value that you deliver. I am going to share three tips to improve your perceived value leading to higher fees and better clients. 1. Send Online Press Releases Keep it simple and start with PR.com. You can send free press releases via the internet this way and have your bio link back to your website. This is an e

Isn’t it interesting that we know each individual has a different style of communicating and doing things, but many people never really realize why that is? Yet, when we realize how individuals behave, we can be more effective in providing information the way the other person wants to receive it, often helping in communication, sales, and providing solutions.

The power and force of optimism can never be underestimated. In fact, your personal development and growth over your lifetime depends upon it. When you are able to see the positive in every situation, you are better equipped to recognize and take advantage of opportunities that come your way. In other words, you are more able to spring into positive action in the face of life’s challenges.

The path to growth is often not a course in adding or obtaining something, but of removal or letting go. We’re bombarded every day to produce, expand and accumulate more. All of this has its place; however, it’s opposite - learning to let go - is a hidden key to growing personally and professionally.

The difference in a powerful and pitiful presentation is usually a few essential basics. The following seven reminders must be part of every speech. 1. Audience Awareness. The better you know the people in the seat, the better your presentation will be. Too many speakers are self-centered. ...

It doesn't matter who you are, what your current career is, or how old you are, it is never too late to go into business for yourself. This has been proven by actor Paul Newman, who after years of being a Hollywood icon, went on to become just as successful in the business world with his line of food products made with all natural ingredients, Newman's Own.

When you think of the end of the year, what do you think of? Most small business owners think of taxes. It’s not only a good time to analyze, but also plan ahead for the next year.

1. Make sure that you ask all of the right questions so that you truly understand your prospect's needs. Don't assume that you know what your customer wants or that they have the same needs as all of your other customers. Ask. This way you'll be sure. 2. Give your customers exactly what they ask for. "Sort of" doesn't count. Make sure that you are delivering quality each and every time. In addition, don't oversell. Persuading a customer to take more product than they actually need will quickly make you a one-time resource. 3.

If you want to become a masterful strategic networker, you have to be the one that makes it happen and that means taking a proactive approach to referral marketing. “Don’t wait for the good luck referral. Good luck if you get one, good luck if the person referred to you will talk to you, and good luck if you close it,” states Tim R. Green of President of Referral Institute of Michigan.

7 Mantras to help you attract wealth today No matter how hard you try to deny the fact, money has an important place in the world. Money makes life easier and more comfortable and gives you and your loved ones amazing opportunities that would otherwise lie beyond reach. Money also gives you incredible leverage in helping others, and for furthering causes you believe in—and hey, you get to buy some really amazing shoes, too! Listen ladies, you’re likely going to have to work hard anyway in this life, so why not make a lot of money doing so?

Have you ever asked yourself, “How can I get my business to the next level?” This is a common questio I receive and recently answered on a Q&A call for my Success Circle members. One of the important elements to get your business to the next level is that your business cannot be dependent on any one person, including you. If you currently do everything yourself, there is no leverage. Moving your business to the next level will be impossible. An important question in growing your business is to ask, “Where is there leverage?”

One of the questions I get asked frequently when I speak to groups of self-employed women is “Sue, how can I make sure that my business succeeds?” It’s a risk to open a business. We are putting our life’s energy and our money on the table, saying “I can take my life’s remaining days and my money, and I can create something that serves others and makes a profit.”

1. Make telephone calls No one will buy from you if they do not know of you, your company/products/services. Every sale has its own cycle. Depending on what you are selling, it could be a short cycle of a day or two, or it could be a long cycle of a year or two. Your call is your introduction and the start of your entire sales process. Without that initial prospecting call, you will not close any sales. 2. Make a lot of telephone callsr If you have only one prospect to pursue, that prospect becomes overwhelmingly important.

Crossing Lines It is not unusual to find that people who are foggy about their money also display a lack of healthy boundaries in other areas of their life, not just with money, but with people, their time, and their energy. Emotional and self awareness, self respect, honest communication and saying the hard stuff (even when you don’t feel like it), are necessary ingredients for defining your boundaries, designed to create a safe space in which you can function. Here are so

Originally a maritime reference, the phrase “steady as she goes” referred to the ships that navigated difficult waters. It was important to keep the ship steady so that it didn’t take on water. The old ships would sail along especially well in predictive seas. The first sign of unpredictability, however, can put the ship into chaos requiring a strong leader at the helm. A similar analogy can be used to describe people who are naturally hardwired as stable and methodical. They will go with the flow steadily and deliberately plotting their way to their destination.

While many fears, like a fear of heights or of fire, are designed to save our lives, other fears can hold you back and prevent you from achieving (and enjoying) success. In extreme cases, fear of failure, change, or risks can have a debilitating effect on your business, too. Your company could get stuck in a rut, because you're unwilling to try something new or face a challenge head-on. Here's how to overcome fear and unleash the courageous spirit within. Separate rational and irrational fears. It's OK to feel a few butterflies before an important interview.

Most business owners are good at pitching clients or reaching out to new customers. It’s the follow-up where they fall down. Why? Because they figure, “if they wanted my product, they’d finish the transaction,” or they worry that, “if I bug them too much, I’ll come off as needy.” Here’s the thing: while you’re worrying about bugging a prospective customer or telling yourself that maybe “they’re just not that into me,” someone else is following up and sealing the deal!

In the last 13 years as a Law of Attraction business coach, I’ve had the pleasure to interview hundreds of very successful entrepreneurs. I was able to ask them the secret to their success.

One of the first steps new business owners check off their list is designing their website. After all, you figure it can help establish your credibility and attract new clients. Fast forward a couple of months and you haven’t gotten a single person visiting your site.

You hear the stories about coaches earning 6-figure. You have the passion; you are an amazing coach deeply committed to the success of your clients; you are completely dedicated to making your business work. But ...you are still struggling. Don't worry, there is hope.

Some people are naturally poised and confident in front of a crowd. Then there's the rest of us. If you're not a born public speaker, are you doomed to sit on the sidelines? Certainly not! With coaching and practice, most people can develop their public speaking skills and improve their confidence, which in turn can help improve their business’ visibility. Here’s how to get started and boost your confidence. Study videos of yourself. Watching yourself on camera can be less than fun. (What happened to my hair? Is that really how I sound?) but it’s also extremely helpful.

Are you still trying to figure out how to integrate social media into your Marketing Mix? You’re not alone; many small business owners are confused about how to blend social media into their business. You might have signed yourself up for LinkedIn or Facebook but you find yourself wondering if social networking really works. Then, weeks go by and you keep hearing about how important social media is to growing your business but aren’t quite sure what next step to take.

Before you jump right in and ask your best friend to be your accountability partner for the rest of your natural-bo life, there are several questions you want to ask yourself before committing to a long-term relationship. These questions will help you figure out what you want in an accountability relationship. Take your time thinking through your answers; the only mistake you can make is to jump in too fast and commit to something that's not right. - Where are you in your bu

Having a business partnership can help grow your business into a success. There are many things to consider when selecting a partner, and not all of them are obvious. If success in business is your goal, it is vital that your partner or partners be compatible in a number of ways.

Fran excitedly hops into the conference room where Accounting is meeting and is just thrilled that she just landed one of the biggest accounts of her career and the largest in the company’s history. Rather than the excited response she anticipated, she was riddled with questions about how the contract was going to be implemented.

Juggling a million projects at once, burning the midnight oil, and traveling nonstop may sound like roads to success. But they’re also a recipe for burnout. Once you reach that point, it can be difficult to pull yourself out of a funk. Your health and productivity will suffer, and you’ll find it tougher to get jazzed about going to work or coming up with creative ways to market your business. Here are five ways to beat burnout – before it beats you down. 1.

“Any successful relationship, whether personal or business, is unique to every pair of individuals and evolves over time. It starts out tentative, fragile, full of unfulfilled possibilities and expectations. It grows stronger with experience and familiarity. It matures into trust and commitment. As it deepens, it evolves through three phases: visibility, credibility, and profitability” states Dr. Ivan Misner along with David Alexander & Brian Hilliard in the New York Times Best Selling book, Networking Like a Pro Turning Contacts into Connections.

Whether you're just starting a new business or you're looking to grow an established business, Feng Shui can help you. By working with the natural energies of the world, you can help draw opportunity and possibility to you just by changing your environment. Here are several tips you can use to grow your business – no matter where you're starting out from. 1. Look for dead things – Whether it's plants or items that simply don't work, if you want to grow a business, you need t

Online business is the new buzz in the non-business lot. A number of working professionals are looking at the online space as an alternative income source. Most of them want to start up a website or their own or adopt a business model that is already running successfully. Irrespective of the scale of operations, every business requires Business Planning. With growing competition, it is quite naive to expect that earning money with online startups is a cakewalk. Competition is

A day care center should essentially provide a safe, nurturing, and healthy environment for children of all ages. Prior planning on how you want to develop your day care center is very important to get appropriate resources, funds, and staff. Sample business proposal will be developed with rough estimations. For the final plan, actual estimations and calculations will be derived from these numbers only. Sections of a Day Care Business Plan Sample of business plan for a day ca

The traditional image of workplace coaching has been for the reserve of executives or individuals with high potential within an organisation. It is now reaching the shop floor with organisations realising that managers using coaching skills in the workplace can provide direct performance and business benefits.

In the relationship you have with your clients and customers, how far are you willing to go? Let’s speak about the product’s side first. If you sell goods or products on the internet or from a store, are you tracking your sales and returns by customer? A customer that is a buyer on a regular basis, do you have an established method of staying in touch with them? Are you aware of their interests, likes, dislikes and more, so you may add value to their daily lives? How about returns?

If you haven't already, it's time to plan for your success in 2011. I find most entrepreneurs fall into one of two categories when it comes to planning. See which one resonates with you. You resist planning, thinking that it will restrict your freedom and creativity. This means that you just let your business flow in any direction. The result is that you probably are frustrated that you don't get any truly big success or momentum. Or you love planning so much that you never s

Serving people and being a people pleaser is not the same thing. Pleasing yourself first brings an abundance of joy and energy that can be used to serve others. When you light the internal flame you can shine your light on family, friends and community. People pleasing habits conversely snuff the inner light and you end up burned out and unable to serve anyone. If you are not quite sure what people pleasing might look like in your own life, here are 30 characteristics of a chronic, ingrained people pleaser… The perpetual people pleaser… 1. Avoids asking for, and accepting, help.r

You may have heard before that you want to use your social advertising platforms as an avenue to demonstrate your expertise, and give your customers an incentive to buy from you. It's important that you are growing relationships with people, and nothing will hurt you more in the long run than having your social networking sites look like long sales letters. But I have a confession to make...