Every organisation organises periodic training sessions for its employees, in order to keep them abreast of current developments in the market. In off-the-job training process, instructors used traditional methods for training the employees, which became tiresome in course of time. With the advent of computers and internet, the training process transformed and online training programs became an effective source of learning and training the employees. Earlier, in the traditional training process, bulky training material, assignment sheets and reports were used, which were quite boring. On the contrary, online training modules are far more interesting and fun filled as audios visuals, graphics and games are used for training the employees.
Most of the organisations are not able to justify the cost associated with e-learning programs. These organisations can outsource their content to offshore development center. The companies which are involved in off shoring specialise in programming, visual design, instructional design, and content customisation. The training module is flexible in nature and can be updated and modified as per the needs of the clients and cost of the module is in compliance with the structure of the content. Before designing the training content, the companies usually visit the client organisation and interact with the supervisors to understand the strengths and weakness of the organisation. Presently Indian e-learning off shoring companies are targeting the markets in US and UK for developing e-learning content for the corporates.
Needs of every industry is different; therefore, appropriate e-learning development is the prime focus of the off shoring companies is to provide industry specific content to the client. Client organisations, before outsourcing must take a look at the delivery plan, experience and quality of the content. Service providers, which have vast experience, can effectively cater to the needs of the clients. Quality of Service (QoS) is another important aspect of e-learning outsourcing.
The online training content is widely used in banking and financial services, software and IT, life sciences, retail services and education & training. Before delivering the content, it is thoroughly checked by the service providers for instructional design, formatting, localization, language, content, functionality, and media mapping.
As per their needs, organisations can outsource a part or whole of their project to one or more off shoring companies. The organisations which are outsourcing their content, must keep all the proceedings properly documented. They can prepare the specification sheets, project plans, storyboards, and IDD in order to check the progress of their work.
Gireesh Sharma is an author writing on Human Resource Management. His expertise includes e-learning off shoring, e-learning development and other Learning & Development matters.