There is no question that VoIP solution like cloud PBX systems have many advantages over tradition calling. The system is not only a saving mechanism for your business but it can also serve as an avenue for growth by eliminating communication blunders and maximizing your business, staff and market potential simply by deploying a better phone system.
Maximizing staff hours – If you have multiple offices across your locality or even in different countries, your cloud PBX has the ability to connect all these workplace and act like one enterprise in a single location. Meaning it can be program for all offices to ring when a call comes through, allowing your available staff to pick up the call and possibly close the deal. Extension numbers can also be assigned to all your staff regardless of which offices they report to, so you can easily transfer calls or set up a conference call for business meetings and important client calls.
Business Oriented – Numerous call handling and management features are a standard in cloud PBX systems, features that can facilitate business growth by tendering better service to clients by improving your business calling structure and sales process. These features will easily also allow you to conduct trainings and seminars to all your staff without leaving your own desk which will lead to improve staff performance and ultimately developing your business as competition in any market are fairly growing each day.
Engaging your Market – Often times clients are limited to what their local calls can reach, rendering you not an option if you do not operate in their local area primarily because of expensive long distance calling rates. A cloud PBX system has the ability to generate any local number you desire even without having a physical office in that area. Virtual numbers can be configured to act as a regular telephone giving customers that local feeling which helps in building trust.
Additionally, moving in and out of an office is sometimes inevitable and with conventional telephony you have no option but to change number and loose valuable clients and spend top dollar on revising your advertisements, With VoIP smart solutions these are no longer a problem, VoIP users can easily move offices without having to change their numbers and even use the same phone on their home office. Providers also have the ability to port your telephone number from a traditional system and route over VoIP allowing you keep your clients and avoiding expensive advertisement revisions.
Whichever way you look at it VoIP solutions such as cloud PBX systems is an innovative technology that is rapidly changing the telecommunication industry because of all its benefits leaving traditional telephony behind by a mile.
David Clarkson is a well versed telecommunication engineer with years of background in the industry, In his experience the demand of structuring internal and external communications for small to large scale businesses was perfectly solved by cloud PBX technology and has recommended it since then.