DELEGATION: The Vital Role of Systems in Delegation
Posted by Hugh on January 31, 2011 · Leave a Comment
Some entrepreneurs struggle with delegation because they have become accustomed to doing almost everything themselves, and some because they do not have a clear enough idea of exactly how they do what they do and the steps necessary to perform the necessary functions of their business.
Well-defined and designed processes and systems in your business are tools that equip you for maximum delegation. Having these tools in place allow for smooth day-to-day operations. They also position you to deal with issues that show up without notice and threaten to disrupt the operation of your business.
Where do you start? The systems do not have to be complicated, but they do have to be standardized. The idea is to commit them to paper so someone else can do the work in your absence. The process of creating Standard Operating Procedures (SOPs) forces you to think about your systems clearly and concisely, which makes you more effective when you convey them to others.
With these processes and systems in place, you are prepared to deal with unplanned but inevitable business and personal disruptions, as well as more major setbacks, without your business being derailed. Once in place, standardized systems can be both communicated and delegated to others. Stay tuned; we’ll continue to bring you system tools and resources on the pages of this blog.
Hugh Stewart's education is both diverse and substantial. He has two degrees from the University of Miami; an undergraduate and a graduate degree in Mechanical Engineering. He is also a graduate of the Strategic Coach® program and is currently enrolled in the Strategic Coach® Masters Program.
As an owner of several businesses, he understands how organizations flow and thrive and is able to help bridge deficits in communication and engage everyone in an organization to be able to focus on the things that are most important.
Hugh is a prominent businessman who has been involved in 17 businesses in the last ten years.
In order to get clarity about the most efficient way to ways to delegate and outsource effectively, he created the Delegation and Outsourcing workbook. It will guide you through creating a precise and clear understanding of your project goals and requirements.
The one business that he is most proud of is a money service business that was started in 2005. In the beginning, it was doing close to $7 million per year in revenue. In the last year, it is now generating up to $44 million a year in revenue. With thirteen employees with an incredibly low turnover rate, Hugh works only 10 to 12 hours a week in that particular business due to leveraged time and systems.