With a plethora of healthcare solutions that are available in the market, the designing, as well as the development of a pristine and innovative mobile app, can be a massive challenge for any healthcare service provider. They don’t only wish their app to look good but also have sufficient functions that will sustain the entire competitive mobile market.
Various healthcare professions are now looking to leverage the mobile app development services and building mobile healthcare strategy which is more likely to consider the development of a mobile app to deliver improved patient services and engagement. Mobile health apps allow the healthcare professional to dynamically and quickly connect with the patients and their staff through their own preferred devices as well as their preferred time. Along with this, the users can easily access as well as store information on their apps which are built on various systems such as smartphones, wearables and tablets.
It reduces the entire time spent for searching for the entire data and hence boosts the user engagement. At present, there are thousands of such healthcare apps in the Apple Store and Google PlayStore. And this makes it quite difficult to search and find the right one which resonates with the target audience whether it is the healthcare service providers or the patients. One small error or bug in the app can essentially mean the loss of various customers.
Healthcare mobile app development for the doctor appointment as well as advice on the online platform is a major part of the mobile healthcare industry. Most of the patients have certain conditions which require consistent alert and monitoring. This is why push notifications, as well as messages, are a vital part of the healthcare app.
Good internet connection along with high mobility allows the doctor search as well as appointments available within few clicks. People can easily perform various daily tasks by simply tapping on the screen of their smartphones especially in case of most intimate as well as personal tasks. Hospitals and doctors that wish to beat the entire competitor on the market need to stay close to the patients as far as possible. Mobile healthcare apps help in providing this access.
The question arises that how you can develop a user-friendly healthcare app which meets the expectations of the patients and provide them great user experience. There are various factors that need to be considered. They are:
1. Understanding the requirements of the target audience
Healthcare professionals can often go wrong in this particular step. They often design an app thinking that they exactly know what their patients actually need. However, healthcare providers need to create an app considering how their own app will actually engage with their patients and offer them with ubiquitous access to their various products as well as services that serve as essential part of the entire user experience. Mobile app development services can assist in doing so.
2. Designing for scalability, simplicity and sustainability
Mobile healthcare applications need to be designed in different modules. Whenever you have to upgrade or even fix the app, the mobile app developer should be quite able to modify these modules which need work and can easily put them back into the entire framework whenever they are ready. These developers must use frameworks which are created by others and then customized them as per the requirements.
Whenever such frameworks are built, it is quite easier to add various features or even functionalities which help in personalizing the user experience. Also, the developers need to avoid creating multiple interfaces, generally when accessing various data points like scheduling platform or HER. They need to facilitate a streamlined and seamless third-party app or even portal integration such that it doesn’t actually hinder the entire routine workflows.
3. Testing the app and running it through various security experts
A lot of time the users actually fail to understand impressive user experience, and they often understand the bad user experience. You need to gather their feedback as well as utilize analytics in order to map out different ways to easily make the product much more useful and also ensure that you test it thoroughly.
In case there are various choices for a given feature or a function, you need to spread them out as well as a test every one of them to know which one actually works the best. This will help in understanding the various usage patterns and even plan the next update or iteration of the app. Also, data security is quite vital when it comes to utilizing a mobile app. The mobile healthcare app needs to provide security features and privacy upfront before the given app is actually downloaded or even purchased. Healthcare solutions which utilize personally identifiable data of patients need to adhere to HIPAA standards.
The user interface is quite a vital component which directly impacts the entire user-app interaction. It leads to better user experience and helps in striking the right balance to make sure that the patient receives a positive experience.
Tarun Nagar is the Founder & CEO of Dev Technosys, a global ranking Custom Web Development and Mobile App Development Company. With 10+ years of experience of enabling then Startups which are now global leaders with creative solutions, he is differentiated by out-of-the-box IT solutions throughout the domain. He is known for his visionary qualities and adaptability for technology and trends, passionate as he is he is in every aspect dedicated to making IT simple, accessible and approachable for business enterprises.