More and more people are getting acquainted with the concept of cloud these days. And amongst many advantages of cloud, the Virtual PBX is surfacing with flying colors. Virtual PBX has now taken a shape of smart telephony. Virtual PBX or Hosted PBX is not just a smart exchange but it also has the capability of amalgamating with other hardware and software technologies like fax, modems and many more.
With the advancement in cloud technology people are opting for hosted systems. Every company understands that in order to create a standing of their brand in the market they will have to present or project themselves in the right light. Creating a Niche for a company is not that easy hence it is even a double pressure for smaller organizations to make a mark. The only way to stand and succeed in the market is to give your clients quality. But quality comes with its own cost.
For every company its mode of communication is crucial, it is the only way the clients deal with the firm. Hence to maintain a quality in its communication system is really important and this is exactly what virtual PBX has to offer. It is a sophisticated way of interaction. With hosted PBX not only large firms but also small and medium organizations can make use of the facilities it has to offer. Hosted PBX services have a diverse range of features to offer. One has to just his organizations requirements.
The hosted PBX system makes use of VoIP technology. VoIP is a protocol that is used to send the digitized data packets over inter connected network. VoIP has a major contribution in making hosted system a success. This technology offers all-embracing, well administered services to its clients in order to have an effective communication bridge. The biggest boon of hosted PBX is that, the user does not have to bear upfront cost of installation and maintenance of the system. Moreover all the settings and installation does not take place at the client’s site, rather service provider takes care of it.
Virtual PBX apart from offering regular telephonic services also provides additional features like IVR( interactive voice response), automated call attendant, dial by extension, dial by name etc. these features impart a classy and helpful image to the organization. The IVR feature is of extreme importance as it doesn’t let you miss any call.
Hosted PBX has also revolutionized the way of traditional working. People no longer are restricted to work in confined premises anymore. With the use of this smart technology one can access their accounts or answer their calls independent of the location i.e. to say that hosted PBX also imparts mobility. This also enhances the through put of the company and clients can even have a better support and access to the services.
Virtual PBX can work wonders for your company, one just has to realize its potential. From being just a PBX to Virtual PBX technology has come a long way. The most attractive feature of hosted PBX is that it is really a viable option. The features being offered are worth the investment. If you wish to make a mark of your organization, and also keep your clients happy and satisfied then going for Virtual PBX makes up for a great a great option.

Author's Bio: 

Technology Specialist at The Real PBX ‘Adom Brown' is a specialist in small business PBX systems. The Real PBX is a pioneer in providing Hosted PBX Systems that deliver business class voice quality, real time customer assistance, scalable office Business Phone system office and more. Their enterprise class Virtual PBX include top notch features like Unified Communication. Their IP PBX Systems deliver business class voice quality, real time customer assistance, scalable office etc.