Types of services and products offered by travel agencies

Travel agencies in their digital and physical modalities are undoubtedly the most important link in the commercial supply chain of the tourism sector. It would be impossible to understand the growth of the influx of travelers in the world without them. In its simplest definition are the intermediaries between the client/traveler and the services and products offered in the required tourist destination.

Although travel agencies have not been exempt from technological advancement and have been forced to evolve as travelers become more demanding and informed, they still represent a mandatory means of consultation when it comes to travel; Whether online, telephone, social networks or physically, the services and products that are made available to the client remains practically the same from their origin.

It is worth mentioning that travel agencies do not own the services and products listed below:


It refers to the place where a person stays during their trips and that serves as a shelter, home, roof and/or rest space. Within this service, we find hotels, motels, inns, lodges, camps, condos, timeshares and private homes.


If you travel to places near the place of origin, very likely to take a bus will be enough, if you travel by sea, definitely a boat or cruise ship and if you want to reach places, for example, between two continents, the indicated means of transport would be the plane. These are all types of transportation that a travel agency is able to get, encompassed by maritime, air, rail, land.


Food can be included in the lodging, otherwise, travel agencies can have contact with restaurants and it will be their job to recommend the ideal place to the traveler. Included in these are breakfast, lunch, dinner (in different plans), lunch, or coffee breaks.


These are organized and preset trips that include a tour of one or several cities, as well as various tourist services. They are marketed at a fixed price and usually include transportation, lodging, meals, and visits to tourist attractions.

Tourist packages:-

Set of two or more tourist services demanded by the client. It can be transfer + lodging, meals + tourist attractions, city visits + lodging, etc. When purchased together, the price can be cheaper.

Tour Guide:-

Staff with professional knowledge of two or more languages, as well as tourist sites. Their services are generally integrated into excursions, tourist circuits, conventions, congresses, etc., although they can also be requested in isolation, in the case of packages, individual or business trips.

Travel insurance:-

It is a kind of contract in which the travel agency is obliged to cover expenses in the event of an incident: from physical accidents, lost luggage, health problems, and flight loss. They are a way to provide customer security.

Visas and permits:-

These are the services that are processed to enter other countries. Although these types of services are processed directly by the foreign relations secretaries or international consulates, travel agencies can be a means of information and liaison to obtain them more immediately.


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These are organized and preset trips that include a tour of one or several cities, as well as various tourist services.