The mind-boggling pace at which technology has and continues to evolve has had considerable ramifications for all industries in general but more so for the hotel and travel sector. Now, in order to keep up with these changes, companies in this sector must keep an eye out for the countless trends that continue to shape the sector and plot the industry’s path to the future. Let us cut straight to the chase and take a look at the most important tech trends for this sector in 2022:
1. Modular apps: It is not news that expectations of customers, irrelevant of the industry in question, have evolved immensely and more so over the last two decades. However, the effect has been especially pronounced in the hotel and travel industry. Given the expectations of customers’ and the need to achieve better personalization, improved convenience, online and offline connectivity, etc. hotels are transforming their tech stacks, leveraging microservices architecture, and more to create smaller apps that tend to particular requirements and expectations.
2. Automation: The idea of automating, well, everything within an organization that can be possibly automated has proven to be especially handy in today’s fast-paced market. For hoteliers and other organizations in the travel sector, this presents the ability to optimize processes with help from automation tools and technologies, such as low-code development, artificial intelligence, etc., helping companies eliminate repetitive tasks and processes while also alleviating costs and facilitating improved utilization of resources.
3. Cloud computing: Cloud computing has already proven to be a major hit in the global market and understandably so, especially considering that it allows software to be built and executed on the agility, scalability, and other such features brought forth by cloud computing. What that means is cloud computing is conducive to the development of flexible and scalable solutions which can be further modernized without a fuss and that too while simultaneously sharing resources with other apps across the organization. For hoteliers, for example, this would translate into the ability to enhance productivity and efficiencies across properties.
4. Blockchain: Blockchain may have come to the fore as the foundation of cryptocurrency, but the fact remains that its applications are practically limitless. In the context of the travel and hospitality sector, this technology is now being used to track and trace raw materials, finished products, services, and even things such as spare parts of airplanes and whatnot. This is because blockchain enables information to be shared in real-time and that too privately and securely amongst myriad stakeholders across hotels, airlines, governments, etc. It can also be used to keep an eye on travelers’ health status at all times.
The travel industry has been subject to immense change over the past few years, especially since the pandemic started. The rapid and continued evolution of technology has also had a role to play in the utter transformation of the travel industry, especially over the past decade or so. So, now as the travel sector adapts to these many, many changes and seeks to leverage the might of novel technologies such as mixed reality, composable applications, automation, microservices infrastructure, blockchain, etc., companies are presented with immense potential and limitless opportunities. Now, if you too want to leverage these countless benefits for your travel and/or hospitality organization, we highly recommend getting in touch with a trusted company for hospitality software development at the earliest possible.

Author's Bio: 

Kaushal Shah manages digital marketing communications for the enterprise technology services provided by Rishabh Software.