Outsourcing has become a common practice among several SMEs. Small-time business owners are often lured with the cost saving factors associated with outsourcing their project requirements. However, either while starting off or after a few months into the system, employers are often left wondering on what tasks need to be outsourced. According to a report recently published by British Insurance Brokers Association (BIBA), over 25% of SME owners deal with their IT related issues on their own, costing them over 50 hours of labor annually. These 50 hours could have otherwise been utilized by the SME leaders in core aspects of their business growth such as marketing, sales, project enhancement, and many other vital tasks.

This article, thus, will focus on the many IT related and tech tasks that small and medium sized owners ought to outsource; not just to save costs, but to save up on ample time that’ll lead to the growth of their business in the long run.

1. Infrastructure
Infrastructure as a service (IaaS) is a computing infrastructure that provides businesses with the required hardware, storage, and other servers. Setting up this entire IT structure is neither a cheap nor an easy affair, and thus, SMEs globally prefer outsourcing IaaS in order to fit their budget. This not only saves businesses the external costs, but also leaves them in a position to grab a skilled IT workforce from anywhere in the world. There are several IT outsourcing service companies that cater to providing specific cloud services to SMEs globally.

2. Cybersecurity
Securing crucial data online is the most pressing concern for any organization; small or large. Further, since the growth of a business is largely dependent on customers or clients, securing the data of the clientele that lay their trust on the business, is of utmost importance as well. To add salt on the wound, a survey conducted in 2017 revealed that SMEs in USA spend over $117,000 to address the cost of security breaches. Now that’s one amount that SMEs can really not afford. Thus, to ensure that a business has tight cybersecurity measures in place, it is always advisable that business owners not just rely on their IT vendor’s guarantee, but also seek additional assistance from cyber security experts. If hiring such an expert exceeds your budget, outsourcing programming services will provide you a cyber security virtual assistant at half the cost.

3. Website design, updates, and optimization
Whether it’s an e-commerce business or any other enterprise, having an online presence has become the core identity of organizations globally – and a website is the first step in establishing one! Thus, a great design not just helps businesses grab customer attention, but also helps in creating a brand and retaining clientele in the long run. However, no matter how great a design or how niche a content is generated on the platform, if it isn’t regularly updated, or the right SEO strategies aren’t implemented, the business takes a massive hit on its presence and reach. Thus, hiring a dedicated designer, SEO expert, and an experienced developer will help create a strong identity, increase customers, and ensure the website runs effectively.

4. Cloud hosting
We are all aware of what cloud computing is and how beneficial it has turned out to be in the recent years. The ability to access any information, from any location, on any compatible device, has led to the smooth functioning of a business. Further, cloud hosting has also left business owners not having to worry about security threats, storage capacity, and loading times. However, hosting a cloud system with an in-house resource can turn out to be extremely expensive. And not just this… not keeping a regular tab on the data or failing to update the same, results in security breaches; the one threat no company can afford! Thus, going remote and outsourcing this programming service is highly beneficial, especially for SMEs who are tied with limited finances.

5. Customer Relationship Management (CRM)
Establishing a strong relationship with the customer and managing their concerns effectively is the core of any business. CRM essentially makes use of data analysis to track a customer’s history with the company with the motive of retaining the customer. SMEs widely benefit from customer retention and thus it is highly advisable that they outsource CRM to software as a service (SaaS) providers. With this computing software, businesses also have the option of outsourcing CRM and saving ample time and money in the process.

To conclude, outsourcing tasks is always considered best for SMEs, especially when it comes to tasks related to IT. Hiring an expert overseas not just helps businesses dig into a larger pool of talent, but also solves major arising tech complications at half the price.

Author's Bio: 

John Tie is working as a Digital Marketer and content strategist with Virtual Employee, virtual staffing company, offering affordable and scalable remote staffing solutions for mainly Small and Medium Businesses (SMEs) around the world in over 150 domains. He is a versatile tech writer and loves exploring latest technology trends, entrepreneur and startup column.