Tips to Improve The Communication Skills Via New Technology

Communicating skills through technology is more complex than face-to-face situations requiring more attention to social interactions. Social problems often occur because many people when using electronic communications will expect it to be the same as if they were communicating skills face to face.

• One problem found with text-based computer-mediated communication is that participants seemed less aware of how their interactions can affect others on-line. This is described as a 'decreased awareness of audience'. This makes it important for individuals to always be aware of how they are communicating skills and interacting with others on-line.

• In other situations learners (users) will believe that the message they sent is perfectly clear and it will result in an expected response. However, difficulties arise when users of electronic communication make incorrect assumptions about what they believe is being said.

This can occur irregardless if the user is experienced or inexperienced with e-mail or other forms of computer-medicated-communication. on-line etiquette that users of on-line computer communication skills are expected to conduct themselves. For positive communication environment to occur, it is essential that people maintain awareness on how they are communications skills online. This means paying more attention to the way things are said, especially when feedback is being given.

How effective our interpersonal skills are will determine the success of our social and work interactions when we talk to strangers on a phone chatline. In face to face situations, the basis of interpersonal communication is the ability to:

• listen

• assist each other

• interact congenially with other people. It has been found that ideas and topics are facilitated more readily when discussions are as concise and specific as possible. This can be achieved through 'checking understanding' or what is also described as 'active listening' whereby when someone has finished what he or she is saying the individual listening then condenses the information and reiterates the important points back to the speaker.

Whether you are listening to symptoms that may help diagnose a problem, or relaying information that is important to someone's well being, effective communication skills are necessary. Good communication contributes to quality care and improved health status.

It is our belief that clear, candid, accurate, culturally and linguistically competent communication is essential for the prevention, diagnosis, treatment, and management of communication skills training.