Odoo is a powerful, all-in-one business software that offers a wide range of features to small and medium-sized businesses. While Odoo can be an incredibly valuable tool for businesses, it can also be complex to manage. This is where outsourcing Odoo support can be beneficial. In this article, we will discuss the benefits of outsourcing Odoo support, including cost savings, expertise, and more.

Cost Savings

One of the main benefits of outsourcing Odoo support is cost savings. Outsourcing can help businesses reduce the costs associated with hiring and training in-house staff to manage their Odoo software. When businesses outsource Odoo support, they only pay for the services they need, without the overhead costs of a full-time employee.

Outsourcing can also help businesses reduce the costs associated with software downtime. When businesses experience software issues, they may lose valuable time and money. By outsourcing support, businesses can quickly resolve software issues, minimizing downtime and reducing the associated costs.


Outsourcing Odoo support provides businesses with access to expert knowledge and experience. Odoo support providers have a team of professionals who specialize in managing Odoo software. They have the experience and knowledge to quickly identify and resolve software issues.

Support providers also stay up to date with the latest software updates and industry trends. This allows businesses to stay ahead of the competition and remain competitive in their industry.


Outsourcing Odoo support provides businesses with scalability. As businesses grow, their software needs may change. Support providers can provide businesses with additional resources as needed, such as more support staff, customized software solutions, or additional training.

This ensures that businesses can adapt to changing requirements and continue to operate efficiently. Outsourcing allows businesses to scale their software management as needed, without having to worry about the associated costs and overheads of hiring in-house staff.


Outsourcing Odoo support provides businesses with flexibility. Businesses can choose the level of support that they require, whether it be full-time support or on-demand support. This allows businesses to tailor their support services to their specific needs and budget.

Outsourcing also allows businesses to focus on their core operations, without having to worry about software issues. This can help businesses remain competitive and focused on their goals.

Risk Mitigation

Outsourcing Odoo support can help businesses mitigate risk. Support providers implement security protocols to protect their clients’ data from unauthorized access, data breaches, or other cyber threats. They also ensure that their clients’ software is up to date with the latest security patches and updates.

This helps businesses maintain the integrity of their data and protects them from potential financial losses or reputational damage. Outsourcing support allows businesses to reduce the risk associated with managing their software in-house.

Improved Efficiency

Outsourcing Odoo support can improve the efficiency of a business’s software operations. Support providers can help businesses optimize their software’s performance and achieve their goals faster.

Efficient software operations can help businesses increase productivity, reduce costs, and improve customer satisfaction. This, in turn, can provide a competitive advantage over other businesses in the same industry.

Access to Advanced Technology

Outsourcing Odoo support also provides businesses with access to advanced technology. Support providers have the resources to invest in the latest software tools and technologies to help businesses manage their Odoo software more efficiently.

This can help businesses stay ahead of the curve and keep up with industry trends. By outsourcing support, businesses can benefit from the latest technology advancements without having to invest in them themselves.

Customized Solutions

Outsourcing Odoo support provides businesses with customized solutions that are tailored to their specific needs. Support providers work closely with their clients to understand their software requirements and develop customized solutions that meet their needs.

This ensures that businesses can use their Odoo software more efficiently and effectively, while also improving the overall user experience.

24/7 Support

Outsourcing Odoo support can also provide businesses with 24/7 support. This ensures that businesses can quickly resolve any software issues, even outside of regular business hours. This can be especially beneficial for businesses that operate in multiple time zones or have customers in different regions.

24/7 support can help businesses maintain high levels of customer satisfaction, as they can quickly address any issues or concerns that their customers may have.

Greater Focus on Core Business Operations

Outsourcing Odoo support can help businesses focus on their core operations. Managing software can be time-consuming and can take away from other important business tasks. By outsourcing support, businesses can delegate software management tasks to a dedicated team, freeing up their time to focus on other aspects of their business.

This can help businesses achieve their goals faster and more efficiently, while also improving their overall productivity and profitability.

In conclusion, outsourcing Odoo support can provide businesses with access to advanced technology, customized solutions, 24/7 support, and greater focus on their core operations. By outsourcing support, businesses can benefit from the expertise of a dedicated team of professionals, while also reducing costs and mitigating risk. It is a valuable solution for small and medium-sized businesses that want to maximize the efficiency and effectiveness of their Odoo software.

Author's Bio: 

A business solution-centric Odoo Consultant and IT professional with about 11+ years of experience spanning Odoo delivery, Sales, pre-sales, Odoo product development, Odoo business consulting, outsourcing & ADM services in leadership positions.

• Has headed Practices for Enterprise Solutions ( SAP, Baan & Odoo )

• Experience across domains likeSales and Marketing, Logistics, Manufacturing, Retail, Chemical, Automotive maped to Odoo

• Extensive experience in large program delivery & business process transformation consulting (Odoo Consultant) for multiple programs

• Demonstrated experience in designing new product & service offerings and executing global Go-To-Market strategies for new offerings for new market penetration

• Proven leadership skills with balanced focus on people, processes & technology

• Pioneered the use of ERP systems in various Processing Industry

• Worked as Process Heads of Marketing, Sales, Purchase, HR, ERP Project deliveries and also worked as Business Heads for many companies like IBM, JKT, Denave India, FCS and presently at Apagen