The Advantages of a Virtual Phone System

A virtual phone system is the perfect choice for business owners who are interested in providing only the best communications solutions for their employees and customers. The advantages of virtual phones are many, and the low cost associated with these systems make them undeniably important.

Low Cost

The first thing about a virtual phone system that many business owners will find appealing is the shockingly low cost associated with it. Business owners who are used to paying their monthly landline bills will often mistakenly believe that swapping to a virtual phone is more expensive than what they are currently using. To compare, a business with three landlines, unlimited long distance and basic features like caller ID and call waiting will pay roughly $150.00 a month for these services. With a virtual system, it is possible to enjoy all of the same features—plus some that are specifically tailored to businesses—for around $25.00 a month. This is a huge savings, and one that cannot be ignored.

Easy to Use

Landline services are often difficult to use in business settings. Transferring and returning telephone calls can become complicated with some of the hardware that is used in offices. With a virtual phone system, this is a thing of the past. Everything can be managed with the help of an easy-to-use desktop interface that is accessible by the business owner and the individual employees. From here, employees can set up call forwarding, look at their call logs, review their voicemail messages and even return telephone calls with ease. Thanks to this, there are fewer missed calls and happier consumers all around.

Packed with Features

Some of the features associated with a virtual phone system are simply phenomenal. The call forwarding feature is completely invaluable in many business settings, as it allows employees to get their telephone calls privately, regardless of whether or not they are physically in the office. Voicemail to email and the ability to send faxes online are great production boosters, and the auto attendant feature provides a pleasant greeting to each and every caller, regardless of the time of day.

24-Hour Support

While a few of the major landline companies boast 24-hour support, this is often limited to checking bill balances and inquiring about basic features through automated systems and recordings. With a virtual phone system, business owners can rely on real, live support agents 24 hours a day, seven days a week. Even in the middle of the night or on Christmas Eve, it is possible to reach an agent who can answer questions and resolve issues with ease. All of the updates associated with the system are software-based and almost completely automated, so business owners will not find themselves spending precious time updating their communications systems without assistance from the company.

The advantages of a virtual phone system are many, and with the low cost, it only makes sense that businesses of any size should take advantage of these systems. With ease of use, plenty of features and 24-hour support, they provide everything a company needs to realize success.