National Express East Anglia (NXEA) has invested £45,000 in installing additional ticket machines at Norwich station.
Customers can use the machines to collect pre-paid and Advance booked tickets, and the project seeks to improve customer service and speed up collection times for passengers using the station.
Following a successful six-month trial of the first machine, three more have been added to Norwich station.
The cost of the lowest price one-way Advance ticket from Norwich to London has recently been frozen at £8.
Anita Stuart, National Express East Anglia’s Norwich station manager, said: “We’re pleased to continue to invest in customer facilities at Norwich one of the key regional stations on our network. These new and additional machines will make collecting pre-paid, pre-booked tickets easier for customers.”
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Roy Rowlands writes for Rail Technology Magazine an independent technical trade journal for the UK rail industry offering a wide view of rail news views and opinions, he also writes for rtmjobs.com a rail jobs board reporting on the latest trends in rail recruitment
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