Communication is the basis of relationship between the organization and its customer. Business cannot survive without a healthy communication. This serves as the pillar of the professional relationship. To make maximum profits out of small investments you need to develop a healthy corporate image with customers, clients and employees. PBX VoIP is the technology that has brought a huge development in business communication. This technique has the ability to deal with hefty phone flows and meet the developing communication specifications of the corporation enterprise. Hosted PBX VoIP has improved the way small and medium corporate used to handle their communication.

What is PBX VoIP?

It is the private branch exchange that switches the calls over the internet using voice over internet protocol. Using this technology each user just needs just a single line for internet access, VoIP communication and traditional telephony. This is also owned like the hosted PBX and provides flexibility as an enterprise grows, and can also reduce long-term operations and maintenance costs.

PBX VoIP is the replacement of the traditional phone system. All the calls are made via data packets over a data network instead of traditional phone system. The major part of its functionality is present in software. This makes it quite easy to add and affordable for SMBs.

There are numerous benefits of the PBX VoIP for the small and medium size corporation enterprises. Here is a brief description of some:

* Cost saving - you can make local and distance calls without any extra expense and irrespective of the geographical locations.

* Call quality – PBX VoIP provides you the best possible call quality you have ever experienced.

* Reliable services – in case there is a system failure then you do not need to worry as your data is completely safe and secure.

* Control - you can have full control of your phone system.

* Flexibility – you can easily grow your PBX when you grow. You can remove/add as many extensions as you want as per the situation or requirement.

* Easy to learn – the PBX VoIP is easy to learn and operate.

* Unified communication platform - for collaborative communication

* Smooth communication - Smooth flow of communication flow in business.

* Assistance in the budding business establishments due to the sophisticated communication features and call handling options

PBX VOIP has exhilarating features which include:
• Unified communication
• Interactive voice response
• Automatic call distribution
• Voicemail
• Fax to email
• Call forwarding
• Call transfer
• 3-way calling
• Music on hold
• Advanced user interface
• Caller id
• Integrated auto attendant
• Multi user connectivity
• Video conferencing

Hosted PBX VoIP offers:
 It provides Call Management features to project a professional the image of business.
 It allows you stay connected to the clients and customers.
 It eradicates the requirement of installing the hardware/software at your premises.
 It can be easily managed and operated without any hassles by simply accessing the internet and IP phone which are the only requirements.
 It enhances the telephony efficiency.
 It uses VoIP technology making use of the internet to transfer the voice along with other data over the same network.
 It gives the SMBs calling solutions at nominal cost with scintillating features fulfilling their telephony needs.

Hosted PBX provider giving VoIP services sorts all your business telephony issues and thus does reduces the costs involved upto 80% and make your business communications literally free from any sort of IT hassles.

Author's Bio: 

Technology specialist at ‘Adom Brown' is a specialist in Hosted PBX systems for small and medium business enterprises. The Real PBX is a leading Hosted PBX Provider that manages the Business PBX Platform using Unified Communication. Their IP PBX Systems deliver business class voice quality, real time customer assistance, scalable office PBX VOIP system and more.