Once you've developed the skills needed to manage a restaurant, successfully, and develop a strong team who are motivated and goal oriented, it is time to sell your skills. The restaurant manager's job requires good communication skills, and the ability to present projects and reports in a way that will sell ideas to the team, management, investors, and to the customers who walk through the doors each day.
The resume is the first place you have to highlight your skills.
Identify Yourself as a Serious Candidate
HR managers are less interested in what you have done for others, or what you have learned. They are interested in seeing what you can do for them. If you've followed this blog then you've seen multiple places that discuss your personal development. Invest some time in personal development. Listing coaching, courses, and career development steps you've successfully completed is a great way to alert HR managers to the fact that you are aggressively and seriously focused on becoming the solution to the restaurant's problems, not another problem.
Identify Yourself as a Team Leader
The days when managers barked orders and punish poor performance are over. Today's manager needs to develop their communication skills. They need to be able to motivate and encourage, not push. The stakes are high. The cost of replacing disgruntled employees is staggering. The cost of investing in training, and then having an employee leave because they do not feel empowered, fulfilled, or challenged is immeasurable.
A manager needs to be able to develop their team, encourage and motivate them, and create an environment that encourages longevity. Even when this is done, the good manager understands that the team's personalities, boundaries, and personal habits can undermine the team. They learn to identify problems and create solutions that will empower the team, and encourage them.
They understand that the reason to build a strong team is to reduce the loss caused by employee overturn, days off, conflict in the workplace, and resentment directed toward management.
Understanding these is only half the battle. It is important to learn how to condense that information into your resume. It is necessary to understand which skills will make your resume stand out above the crowd.
Robert Krzak is author and CEO of Geckohospitality a respected hotel and restaurant recruitment and recruiting firm.
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