The implementation of b2b telemarketing services enable Australian businesses to have the best strategy in reaching their prospects and gather their immediate response. Nevertheless, this kind of means comes with its own sets of risks and challenges. One the most common obstacles professional telemarketers have to face is the typical scenario of the b2b sales leads to hang up the phone prior to the phone marketers can even begin their sales pitch. Then, there are also cold callers who complain how tough it is to reach the company’s decision makers when the gatekeepers receive the cold calls. These are just some of the most common challenges telemarketers usually encounter at work.

Of course, it’s only understandable that some—if not most of us don’t want to talk to unsolicited or unexpected callers. Don’t talk to strangers—as they say. But with every problem, there’s always a solution. When it comes to cold calling potential clients, it’s always best to put one on their shoes. It’s advisable for cold callers to enable the sales leads to listen to them without annoying them. Here are some tips.

  • Make use of scripts without sounding too mechanical. Phone marketers usually got a call guide or scripts on hand to make them sound more confident on the phone and to arm them with answers in case being asked by their prospects. But telemarketers must also try their best to sound as natural as they can—this can be done with practice.
  • Send a message prior to making that call. This is an important tip to establish rapport with the sales leads. Phone marketers must take extra effort in sending a direct mail or an email so that clients would be informed that a call will take place later on. This will also prevent them from getting surprised about getting an unexpected call.
  • Conduct a research and take time to know who you’re talking to. This will aid the marketer to be prepared before the call. Obviously, it can be awkward to communicate with a manager of a company without even knowing what his name is.

Australian companies which prefer to attain this task minus all the undue stress would be more productive if they outsource it to a b2b telemarketing company. The years of experience and the service provider’s telemarketers are provided with quality facilities and research resources which are vital for successful cold calling.

Author's Bio: 

Maegan Anderson works as a professional consultant. She helps businesses in AU increase their revenue by lead generation and appointment setting services through telemarketing. To know more about this visit: http://www.callboxinc.com.au/