It is a dream of every business firm to use a phone system that gives more simplified and more enhanced communication in the organization. It becomes really troublesome if the phone system is not well equipped with the latest phone features. Virtual PBX phone system is the business telephone system that improves the level of communication in businesses. It can help a small business build a professional image to its customers and clients. It is all-in-one business phone with excellent features like voicemail, auto-attendant and many more. There are many third party companies in market today that are providing virtual PBX services.

The virtual PBX services have become a necessity for small businesses because they cannot afford to buy huge and expensive equipment of PBX phone system. Earlier only large business firms used PBX phone systems in their offices, but small businesses were not able to afford it due to their tight budget. It was a dream for them to use it but their budget did not allow them. Now time has changed; that was the thing of a past. Today it is very much a reality for small and budding firms to use virtual PBX phone system that gives the best telecommunication solutions with all advanced features at reduced upfront cost.

Let’s check out what all phone features Virtual PBX provides:

• Auto Attendant

• Call Routing

• Multiple extensions

• Simultaneous Calls

• Dial by Name

• Find-me/Follow-me

• Voicemail to Email

• Fax to Email

• Text Message Notification

• Music on Hold/Transfer

• Call Accept/Reject

• Caller ID

• Minimal investment

• Greater versatility

• Easy management

• Quick and easy tracking and reporting

• No maintenance required

• Saves time and money

• No software or hardware to buy

• Great customer service

Virtual Presence through PBX

A virtual PBX provider can help you increase your bottom line. Virtual PBX phone service has local numbers available in over hundreds of markets. You can also get toll Free. These services are available with just a click or a phone call. Virtual PBX gives mobility and flexibility. Today, it as an era of globalization, businesses are expanding to grow and service their clients. The offices are located in multi-locations. Their employees still need to communicate to carry out the business operations in smooth manner. So, this is where hosted PBX phone system or virtual PBX comes with its advantage. It eliminates the need of having a separate telephony server for each office. This even reduces cost of communication expenses. Often it has been observed that many of the employees are out on business trip. So, hosted PBX system allows you to always stay connected with their clients and customers. You can still make and receive your business calls.

Some more advantages of virtual PBX:

• Improved staff productivity

• Enhanced customer service

• Easy to install

• Time and money saving

• Scalability provided to your enterprise

• No administration required

• Reduced telecommunication expenses

Virtual PBX services are need of the hour. It is for all business types, specially designed with small and budding size businesses in mind. It saves time and money. It can be managed remotely. It simplifies the communication and is very easy to use for the users.

Author's Bio: 

Technology specialist at ‘Adom Brown' is a specialist in small business PBX systems. The Real PBX is a pioneer in providing Hosted PBX Systems that deliver business class voice quality, real time customer assistance, scalable office Business Phone system or Virtual PBX office Business Phone system and more. Their enterprise class PBX VoIP services include top notch features like Unified Communication. Their IP PBX Systems deliver business class voice quality, real time customer assistance, scalable office etc.