Communication has now become the most important asset to a business firm today. Due to the growing competition in the business world today, it has become essential to stay updated with the latest technology. However, integration with the latest technology is a difficult task due to the expenses and the complexities involved. In such a situation, a small business firm is bound from both ways. On the one hand, the expenditure is quite large while on the other hand, the IT hassles involved in the integration of a product with the latest technologies also involves complexity and a huge investment of time and effort.

Hosted PBX systems have evolved as a cost-effective solution to the above problems as seen from the user’s end. This service is an inexpensive business communication solution that offers complete integration with latest communication technologies and trends. The major reason behind the conception of the idea of Virtual PBX was that the small business firms could not avail the benefits that the large organizations use. This concept came into existence mainly for the purpose of delivering exquisite communication services to the small and medium sized business firms.

PBX for small business thus is a revolutionary technology that has entirely reframed the way in which these business firms used to communicate prior to the deployment of such a system. A little investment has brought manifold benefits. The main advantage of using this business phone system is that all the latest communication technologies are available and a feature-rich communication channel is provided to manage communications within and outside the organization premises.

Hosted PBX services not only trim down the capital costs associated with the infrastructure but they also reduce the recurring operational costs involved in the maintenance of the system. Hosted PBX offers a good number of benefits to a business firm apart from the monetary benefits. A scalable system is the need of the hour since it involves constant costs during the addition of a new system. This system is completely scalable since it offers a high level of flexibility to the system to the clients so that they can alter their business requirements as and when required.

Now-a-days, availability to answer business calls has become a major issue since any business call can turn into a great business opportunity. Most of the companies try to provide availability to clients all the time. In order to serve these needs, there are two options. You can either recruit professionals to stay in office for long hours and answer business calls or you can go the other way round. The smarter way is to use Hosted PBX and access business calls anytime from wherever you are. All you need to do is to plug in your business phone from anywhere and continue with your conversations from wherever you want to. Thus, this system lifts on the constraints on the physical presence.

PBX for business also equips your communication channel with the latest calling features that include call return, call forwarding, call conferencing, call parking, call hunt, Interactive Voice Response, Music on hold, Direct Inward Dialing, toll-free numbers, maintenance of one number and unlimited extensions to offices located geographically apart. Moreover, Hosted PBX VOIP can be used so as to trim down the calling costs to a minimum. International calls can be made at exceptionally low costs and calls between extensions are provided free of cost irrespective of the distance between the two extensions. Thus, the deployment of Hosted PBX introduces a distinction in business communications through the innumerable benefits that it offers.

Author's Bio: 

Technology specialist at 'Adom Brown' is a specialist in small business PBX systems. The Real PBX is a hosted PBX that deliver business class voice quality, real time customer assistance, scalable office Business Phone system office and more. Their IP PBX Systems deliver business class voice quality, real time customer assistance, scalable office etc.