Modern buyers are getting more demanding and sophisticated each and every year. So, gaining customers’ loyalty is a tricky thing nowadays. Positive customer experiences are vital for business. According to the customer experience statistics, 86% of clients are ready to pay more to get a more reasonable service, and by 2025 the customer satisfaction will be more critical for the brand’s image than the price and product itself.

Taking into account that customers are very judgmental about low-quality services in a regular store, their attitude to online print on demand stores is even more serious. Every time a customer expects a remarkable experience, even though the seller’s involvement in the process is minimal, no excuses are allowed.

https://multi-programming.com/blog/customer-satisfaction-improvement-str...

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Software Development for Your Company's Growth