What difference does hosted Business PBX make?

This century is witnessing tremendous advancement in terms of technology. From telephone exchange to wireless setup and now from wireless setup people are moving on to the new technology for telecommunication services i.e. PBX. A virtual PBX (private branch exchange) setup, in which telephony is facilitated through internet software managed by the service providers are catching up at a really fast pace. Hosted PBX works on VoIP (Voice over internet protocol) and is really cost efficient.

The circumstances under which a business firm needs PBX system
• If you need to upgrade your firm’s business phone system to a modern one.
• When an on-premise system does not provide you with the desired functionality
• For providing inter and intra-communication facilities in a business firm having offices dispersed at multiple locations.
• For better accessibility and support.
• Saves the initial capital investment and reduce communication expenses.
• You do not have to bear the maintenance cost.
• To get 24x7 technical support for dealing with issues that arise.

How Business PBX works?

Businesses embracing VoIP, from the very beginning were highly interested in using PBX systems, but they had to device a way out so that it didn't tap their resources. The solution to this issue was to use "Business PBX" systems, in which an outside company or a service provider manages the private VoIP system for its users; instead of the telephone exchange system's being located at the business; it is located at the site of the VoIP host. This setup allows a small business to take the benefits of a comprehensive VoIP services without having to maintain a staff or human recourse to keep that system running and investing hefty capital initially.

Initially PBX was designed to allow companies to control their internal phone systems through in-house operators and operations. Today, in addition of just connecting calls, these systems also connect with fax machines, computer modems, and other types of technology and communication devices that route via the phone lines.

Just as VoIP systems have started to offer a variety of features, Virtual PBX service providers have also evolved to provide additional services, like call-forwarding, messaging and call-waiting options, as well as advanced calling features such as automatic dialing. Virtual PBX hosting also offers advanced features that are exclusive for the integration of the phone and computer.

Benefits OF Business PBX

• It is an advanced solution for telecommunication services. No matter how large or small the business is, huge amount of expenses are borne out of phones. Hosted VoIP PBX makes a lot of difference in terms of cost.
• Lesser initial investment in terms of cost, infrastructure and manpower.
• Enhanced customization facilities.
• IP telephony is advancing at a real rapid rate. So VoIP services keep on enhancing and upgrading itself but while the up gradation is being done the user does not get jittery services. The services gets up graded but not hamper the interest of the user.

Utilities like Business PBX offer huge benefits especially to small firms. They help create a virtually attractive look and feel for these users which in turn enhances the growth of their business. It helps accelerate their chances of getting a better standing from their counter parts and even great business opportunities by providing them a trustworthy and cost efficient intra and inter communication channel which in turn help then to have a reliable way of communication with their clients and among themselves. Small and medium sized businesses (SMBs) those which work on thin margins search for solutions which are reasonable yet powerful. Hosted PBX is one such effective system.

Author's Bio: 

VOIP Expert at The Real PBX ‘Adom Brown’ is a specialist in Small Business systems. The Real PBX is a pioneer in providing Business PBX Systems that deliver business class voice quality, real time customer assistance, scalable office Business Phone system office and more. Their enterprise class PBX VOIP services include top notch features like Unified Communication. Their Virtual PBX Systems deliver business class voice quality, real time customer assistance, scalable office etc.