Technology has made life easier and with the new expertise coming in every now and then things is unfolding in a much better way than ever before. One such advancement has been made in field of Telephony. PBX which is used as an acronym Private Branch exchange was traditionally considered as equipment which was used for internal communication within an organization. It was just a hardware resource attached with extensions with people routing the calls internally in an organization. Now with the advancement this traditional PBX system has been converted into a virtual one or one can put it as hosted PBX as well.

From being just a PBX to a hosted one the transition in this technology has been very fruitful. Hosted PBX is loaded with features but at the same time maintain the integrity of the PBX system. It makes use of IP systems that is to say that they work on the same circuitry as your office’s LAN. This system can be rented or leased on contractual basis which in turn repudiates the need of buying equipments or a person to administer the entire system. The hosted PBX service provider takes care of the hardware and the communication is routed to or from a company by passing through their network. Usually, using this set up has a major advantage that your firm would only need limited set of wiring in its office for all interaction purposes, voice network and data network can interact amongst each other more efficiently and you might just need only a one person to administer the entire setup.

Before using or choosing a PBX system for your firm one might wonder why to go for a hosted service what’s wrong with the traditional telephony? People who are not acquainted with the concept of Hosted PBX might not know the wonders this technology can do to your business. In today’s world where people only take things on face value it is very important especially for small firms to project themselves at a right angle. Using smart telephony as hosted PBX can show your clients the quality of service you intend to provide. In business it is very crucial to satisfy your client’s queries and to make them feel that they are valuable to the organization this would in turn help in enhancing the business of the company and would promote a positive image in the market. Hosted PBX system lets you do all the above mentioned things with help of its powerful features like taking call on priority basis, auto call attendant, call hold, call transfer, voice mail, personal locater ,etc.

PBX solutions not just provide a classy look and feel to its users it also directs them to a smarter choice that is also very lucrative, these solutions has a major advantage that by only using a single number a call can be received anywhere and can be directed to any desired location according to the specified priority. Hosted PBX service providers also give the liberty to the user to customize and choose the plan according to their usage. PBX services also helps you to have an edge over others as it maintains the data records which can be retrieved at the time of client interaction which would provide even a stronger base to cater with his problem. In short a Hosted PBX system is reasonable and it helps you focus on what matters and that helps you to grow your business manifolds.

Author's Bio: 

Technology specialist at ‘Adom Brown' is a specialist in small business PBX systems. The Real PBX is a pioneer in providing Hosted PBX Systems that deliver business class voice quality, real time customer assistance, scalable office Business Phone system office and more. Their enterprise class PBX VOIP services include top notch features like Unified Communication. Their IP PBX Systems deliver business class voice quality, real time customer assistance, scalable office etc