Article

Are You Facing Trouble in Selecting Your Toll Free Number?

Written by Adom Brown

Topic: Business NetworkingPublished December 12, 2012
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The use of toll free number has become a necessity for almost every business organization but today, business firms are considering certain other factors as well. The latest issue that is cropping up is to choose the right type of 8xx number to support business activities. It is a well observed fact that the use of toll free in association with business has led to an average increment of 30% in the customer response of the products and services. The response that you get on your number is directly dependent on the choice of the number and your business popularity in the market.

Though the presence of toll free number also acts as a marketing tool, yet it is also complementary that your organization maintains a considerable place amongst the competitors. This is usually done through internet based campaigning and various other activities that would ultimately promote your 800 number and thus, promote your business. The use of Hosted PBX systems has give
SMBs a means to integrate their phone channel with 800 numbers. Now, when it comes to making the right choice with this number, there is a series of steps that one needs to follow in order to maximize the Return on Investment:

  • Choosing the prefix: As we are aware that there are many toll free number series that vary from 800, 888, 877, 866 and 855, the choice of the series requires considerable analysis. The series of toll free started first with 800 numbers. Since these numbers are the oldest, they hold the maximum credibility in the corporate world. As you move down the hierarchy, the series are newer and little less popular. So, your first attempt should be to gain 800 series from Hosted PBX providers that often hold some of these numbers. If you fail to get this, then move on the others.
  • Keep the combination easy going: There can be many different combinations that your business can choose from but your first choice should be to select the number that is easy to remember with simple combination of digits. This also helps customers remember the number sometimes.
  • Spelling should be easy: There is no doubt that vanity numbers can provide business firms with a lavish appeal but this appeal can be enhanced if you make a wise choice of the phrase. When you have options like 1-800-FLOWERS and 1-800-ELECARDO, the choice should be the simplest since it directly relates to the user’s first conception. Complicated spellings can sometimes create a counter effect due to the fact that customers may misspell the phrase and get connected to some other business enterprise.
  • Match with the domain: Your toll free number can best reflect your business if you try to get some vanity number phrase that matches your domain. This not only helps in the promotion of your toll free number but also that of your business domain thereby contributing to the betterment of your enterprise.
  • Maintain a difference from the competitors: There are many competitors in the business domain and if you make a choice that is not too obvious for the clients to remember, your toll free number may not be properly remembered or may be misdialed to some other business firm thereby making your toll free number benefit your competitors. So, make your business phone make the difference for you and not the others.

These are the certain points that business firms need to consider while making the choice of 800 numbers. The use of these numbers can now be extended to encapsulate all the SMB functionality through Hosted PBX services.

Article author

About the Author

VOIP Expert at The Real PBX ‘Adom Brown’ is a specialist in Small Business PBX systems. The Real PBX is a leading Hosted PBX provider which delivers business class voice quality, real time customer assistance, scalable office business phone system office and more. Their enterprise class PBX VOIP services include top notch features like Toll Free Number.

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