Getting your customers to come back to you is one thing every supplier should work on. It is true that we all know and understand the fact of each company has its own strengths and weaknesses.Getting your staff to work on proper order towards a supply management chain is also a sensitive but crucial procedure until you satisfy your dearest customer.

1. Challenges and Solution to Solve Customer Satisfaction

The key towards the company’s success would always and obviously rely on the satisfaction of the customer. Getting a good rating, review of word of mouth would be a great achievement for any mode of company. There would be many challenges faced when dealing your orders especially with customers. The slightest request not being fulfilled would topple the whole order into a big black mark on your company. Therefore be sure about each and every segment which is planned in the process of order, supply and delivery and make sure each segment is considered and completed when meeting your customer with the product.

2. Inventories for Your Stores Picking Up Sources

When it comes to maintaining inventories it has to be broken down separately into different segments so that it would be clearly understood and sorted out in a methodical manner. It is important to maintain inventories and be updated about them regularly to realise the company’s movements and operations. From which ever the place you are picking up the product from, should be clearly maintained and updated of to handover a better service to your customer.

3. Maintaining A Cost Effective Order Fulfilment

Any product of what the company promises to deliver to its customer would definitely bear a cost for its work or service to get completed. This is an additional cost incurred by the company. Think of the transportation mode of delivering your product the safest way to your customer. It too has a cost to bear for getting you from point A to point B and then again getting back to point A. Well nothing ever comes easy for any company. Giving a blind eye to this situation or even ignoring it could put your company in a huge trouble sooner or later.

4. Doing Your Own Feasibility Study Often

As mentioned before each company has its own strengths and weaknesses, therefore problems may arise at any time which you should be prepared in facing it. If your company has different mode of ordering channels which are actively operating, I believe you should do a survey and realise which channel keeps rapidly growing and which mode of order is fluctuating. Think of modern solution to reach your customers while competing with all the other competitors outside. As there are rapid technological and other external interest which change very fast, the customer’s mode of ordering usage too may change to the adaptation of these external factors. Which ever the way it is, it’s very important for the company to realise which is the order mode which keeps on rapidly increasing and finding solutions how to maintain it or increase it further. Satisfying your customer with a successful order fulfillment would indeed bring a good name to your company.

5. Maintaining Efficiency and Productivity

A customers request may tent to change after a couple of hours of placing the order. We all know what a hassle this could be. But they are your customers. Being attentive and responding to their request and messages quick as possible would give your customers a better faith in having confidence in your company. Attending towards a change of request and working towards delivering what the customer actually wants, is a major responsibility of the supply chain management group who works together. Being prepared to face any problems quick and methodically would be an essential skill needed by all of the team mates. Accepting returns are also included when talking about facing problems. It is all a matter of fact of satisfying your customer.

Author's Bio: 

Hey! I`m Kadir TUNCEL. I finished SAU (University of Sakarya ) with a specialization in International Relation 5 years ago. Now I live in Istanbul and practice skills received there. I love to share my experiences. Also, I`m interested in traveling. My dream is to get 8 hours of sleep every day.