No homeowner looks forward to home repairs or repair emergencies. Many residents don’t even have a plan for handling these situations. Often we are left staring bewildered at a leaking sink, a broken furnace, or even a blown electrical fuse. Without any idea of how to solve the issue ourselves, we are left with the only solution available: calling a skilled service repairman. However, this can often be a difficult process as well. Every repair man will have a different level of skill, a different set of abilities, and even different service prices.
So how do you decide which service repair man to trust with your home’s needs? For homeowners who find themselves in need of a service expert, here are a few tips to follow when seeking a repair company for any home repair situation:
1. Ask your friends and family for referrals. You can usually trust your friends to be honest about their experiences with service repair companies. If your friends or family live in your neighborhood, especially if they have owned their home longer than you, they likely know the best people in the area to call. Be sure to ask more than one person; if you hear the same company or repairman mentioned more than once, this might be a good option for your own home repair.
2. Look at online for service reviews. This is a great option for those of us who do not have a lot of close friends or family that own homes in our immediate area. Home repair service reviews can be found online on sites such as CitySearch.com and Google Places, and even subscription directories such as Angie’s List. Good reviews on these services are a good indication that the company provides quality service at fair prices. However, you should remember to be skeptical of some comments. People often write reviews when they are angry; a slight delay or minor problem in the service can turn into a horrible review!
3. Look critically at a company or repairman’s information. Are they listed with professional organizations? Do they have any special certifications? Have the repair technicians undergone special training? These qualifications can be an indication of a service expert’s skill level, as well as an indication of the services in which they excel.
4. Pick three or four of the service experts that you have found in your research. Call each of these companies and ask about their service and skills. Always be specific when you are talking about your current problem, your needs, and your expectations. You may find that some technicians are not equipped to meet your current needs, and others may charge higher prices than others.
5. Carefully consider your options. Choose the repair man or repair company that offered the best answers to your questions, is able to suit your specific needs, and offers the most reasonable prices.
Finding a service expert can feel like a difficult task. However, a little research and diligence will help you find the best repair company for your home’s problems and have your residence repaired and in perfect order in no time!
From HVAC to plumbing and electrical, Expert Express has you covered! Expert Express has been delivering fast, quality, professional repairs and service to the Raleigh area since 1967.